Hotel Receptionist

5 months ago

monttremblant, Canada Homewood Suites by Hilton Mont-Tremblant Resort Full time

As an employee, here are the benefits and privileges offered to you by the Homewood Suites by Hilton, Mont-Tremblant:

  • Discounts in our hotel chain (Hilton Hotels, Embassy Suites, DoubleTree, Canopy...)
  • Employer's RRSP contribution
  • Various employee recognition programs
  • Various training programs
  • The opportunity to take on new challenges and grow your career across North America
  • Discounts on food on site
  • Free uniforms

Duties and responsibilities

  • Checks guests in and out in an efficient and professional manner.
  • Assigns rooms appropriately (rates, special requests, etc.).
  • Takes, changes or cancels reservations and notes special requests. Informs guests of hotel policies.
  • Takes a proactive approach to handling guest concerns/issues. Implements the service gap recovery plan.
  • Exchanges information regarding unit status, VIP's, priorities, early or extended departures with housekeeping

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