Site Support Technician

2 weeks ago

Kamloops, Canada School District #73 (Kamloops-Thompson) Full time
All conditions stated in the Letter of Understanding regarding Job Sharing will apply. This position satisfies the minimum requirements of 15 hours per week to qualify for benefits.

Basis: 12 months - 7.5 hours per day - 2 days per week (Monday & Thursday)

NATURE AND SCOPE:

Under the supervision of the Director and Information Technology Managers, the incumbent will provide support for the site networks, network operating systems as well as computer hardware and application software to work sites as required throughout the School District under the limited supervision of the Systems Analyst.

TYPICAL DUTIES:

Ensures that systems residing on the site local area network are maintained and secure

Maintains, installs, and administers network and desktop application software

Acts as a technical resource in assisting users to resolve problems with equipment and software applications

Troubleshoots problems with computer systems, including computer hardware and software, e-mail, network and peripheral equipment; makes repairs and corrections where required

Updates current inventory of all technology hardware in the district asset management system

Advises site staff regarding hardware and software acquisitions in conjunction with the Managers of IT

Provides technical assistance to site staff users

Performs other related duties as assigned

ABILITIES, KNOWLEDGE AND SKILLS:

Ability to communicate and maintain effective working relationships with Site Administration, Teaching staff, Information Technology staff and other employees of the Board and outside agencies

Working knowledge installing, configuring and maintaining Linux/UNIX servers and Linux Thin Client systems

Working knowledge maintaining MS Windows clients including networking with servers, registry editing, network configuration, and troubleshooting/removal of spyware, virus, or other common issues

Working knowledge of networking protocols (TCP/IP, ICMP, ARP, etc.) and commonly used services (DHCP, DNS, HTTP, etc.)

Ability to work independently and able to meet deadlines

Good planning, prioritizing and troubleshooting skills

QUALIFICATIONS:

Grade 12 supplemented with a 2 Year Post Secondary Diploma in Computer Technology

Possess a current Linux Certification LPI Level II

Minimum of two years experience working with Unix-based systems including, but not limited to, Linux

Valid B.C. driver’s license

We thank you for your interest in employment with School District No. 73. However, please note only those individuals shortlisted to move forward in the selection process will be contacted.

School District No. 73 is an equal opportunity employer. All applications are considered on the basis of their suitability for the position(s), regardless of the gender, age, sexual orientation, religion, racial origin, marital status and/or disabilities of the prospective candidate.

If reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Associate Superintendent John Wiedrick, jwiedrick@sd73.bc.ca.

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