Billing Clerk

Summary of Duties: Responsible for accurate and timely invoicing while providing exceptional customer service to our clients.

Reports to: Billing Supervisor

Essential Functions:

• Collect and consolidate data from various input sources to prepare billing files;
• Prepare and submit invoices and credit memos to customers;
• Troubleshoot customer billing issues;
• Respond promptly to customer queries;
• Coordinate with operations to obtain information timely to avoid invoicing delays;
• Review preliminary invoices and maintain controls to ensure accuracy;
• Prepare, review and send customer statements as required;
• Maintain, update and archive customer files and documents;
• Create, analyze and manage various reports in Excel;
• General accounting and office duties as required.

• Experience with billing practices;
• Knowledge of transport industry is a plus;
• Knowledge of various computer programs: MS Office Suite, QuickBooks, Dispatchmate;
• Excellent Excel skills;
• Excellent communication skills in French and English, spoken and written;
• Excellent attention to detail, methodical and analytical;
• Excellent organizational and time management skills;
• Ability to work under pressure with tight deadlines;
• Good adaptation to change;
• Dynamic team player;
• Autonomous and solution oriented.