Jobs: Contact Centre Manager

Job Summary Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

Union: Non-Union - Job Number: J0424-0664 - Job Title: Director, Contact Centre - Job Type: Permanent Full Time - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Executive - Job Classification: M4 - Role Designation:- Open Positions: 1 - Posting Date: April 16, 2024 - Closing Date: April 24, 2024 - Salary:...

Job Summary As a Porter Contact Centre Supervisor, you will play a pivotal role in leading our Contact Center team towards a digital-first and customer self-service approach. Reporting to the Manager, Contact Centre, your responsibilities will encompass remote agent floor and scheduling management, workflow distribution, agent responsiveness, quality...

**_Contact Centre Coordinator/Community Resource Specialist_** - Hiring multiple positions, full-time (19 shifts/month) and part-time (11 shifts/month)Closing: Tuesday, May 2 2023 For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define...

Be a part of something bigger - help facilitate excellence in healthcare in Canada by improving people’s access, efficiency, and experience with diagnostic imaging. Through our 16 state-of-the-art clinics, Mayfair Diagnostics delivers high-quality diagnostic imaging and services, offering a wide range of screening, diagnostic, and interventional procedures...

On behalf of our Healthcare client based in Vancouver, Ignite Technical Resources is seeking an Project Manager (Contact Centre Technologies) to join our client's team on a long term contract basis. **Summary of the Role**: This project manager will need to have experience implementing large scale contact center deployments, an understanding of multiple...

**About Terminix** Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control. **Position Overview** Passionate about sales and customer service? As the Senior Manager for our Contact Centre, you will manage a team consisting of...

Req Id: 406543 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

**Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (07:00-15:00).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent clerical experience in a busy...

**Rotation/Shifts**: - Evenings, Monday to Friday, 8 hour shifts (8:00-16:00, 09:30-17:30)- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent clerical...

**Position Information**: **Rotation/Shifts**: Days and evenings, Monday to Friday, 8 hour shifts (07:00-15:00, 08:00-16:00, 09:00-17:00, 10:30-18:30). - For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum six (6) months recent experience working in a...

Looking for a new professional challenge? Join GardaWorld as a overnight Contact Centre Operator at the Toronto Branch, where you will play a key role in communication between national clients, branches and preferred partners. **What's in it for you?** - Pay rate of $18.00/hour, with an increase to $20.00/hour after 3 months - Permanent, full-time...

**Job Posting Information**: - REPOST - Original job posting #90241**Position Information**: **Rotation/Shifts**: - Evenings and nights, Friday, Saturday and Sunday, 2/3 weekends, 8 hour shifts (15:00-23:00, 23:00-07:00).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12...

**Position Information**: **Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (07:00-15:00, 07:30-15:30, 08:00-16:00, 08:30-1630, 09:00-17:00, 10:30-18:30).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working...

**Position Information**: **Temporary until approximately October 29, 2023.**Rotation/Shifts**: - Evenings and nights, Friday, Saturday and Sunday, 2/3 weekends, 8 hour shifts (14:30-22:30, 22:30-06:30).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; -...

**You’re invited to make a difference ** as a **Part Time Member Services Support Representative.** **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** Reporting to the Manager, Member Contact Center, in this role you are the first point...

All referred applicants must first be submitted through Workday by a current Loblaw Colleague. **Location**: 500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of...

Hourly Rate: $17.12- Check out the YMCA’s total compensation package Location: Hybrid position-Contact Centre - 90 Eglinton Avenue East Toronto Work Hours: Upto 37.5 hours/week Employment Type: Part Time Hourly Contract Number of Vacancies: Multiple Anticipated Start Date: January 15, 2023 Deadline to Apply: December 15, 2023 **Be the Spark** Join...

Job Summary In this position, your primary responsibilities involve crafting and delivering comprehensive instructional design and training materials for new hires and existing team members. Your overarching goal is to guarantee that every agent delivers accurate information to customers and passengers, effectively while adhering to Porter’s vigorous...