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ServiceNow Technical Lead
4 months ago
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.
Job Title: ServiceNow Technical Lead
Location: Mississauga, ON (Hybrid)
Job Description:
Responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.
Key Responsibilities
o Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within client’s organization and its commercial engagements.
o Responsible for ensuring the solution delivered is engineered in accordance with corporate architecture and infrastructure standards.
o In charge of driving the rollouts of new apps and modules, capable of enhancing configuration and workflows initiated within projects or change requests
o Works closely & guide ServiceNow Dev team to deliver successful solutions.
o Act as the ServiceNow subject matter expert for Client Proposal RFPs
o Scoping and delivering Proof of Concept / Proof of Value engagements with clients.
Experience and Skills Required:
o 3+ Years of ServiceNow Technical Lead or Architect Experience
o 8+ Years of overall ServiceNow Experience
o Good understanding of industry standards and practices
o Experience with Web Services Integration (SOAP, REST, and JSON)
o Expert Experience in CMDB
o Experience with the SDLC processes.
o Experience with ServiceNow ITSM implementations.
o Experience as a key technical resource leading the development and delivery of ServiceNow ITOM / CMDB solutions.
o Expert level proficiency in ITOM (Discovery, Service Mapping and Event Management)/CMDB product line.
o Experience in developing customized patterns, probes and sensors for Discovery and Service Mapping.
Disclaimer :L&T Infotech has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need during our recruitment processes, please let us know so that arrangements can be made for the appropriate accommodations to be in place.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.
