Aviation Maintenance Analyst

4 months ago

Montreal, Canada CAMP Systems International, Inc. Full time

CAMP Systems is the leading provider of Aircraft Health Management (AHM) services, including maintenance tracking and engine trend monitoring services to the global business aviation industry. CAMP is the preeminent brand in its industry as the exclusive recommended service provider for more than 20 business aircraft manufacturers, and the exclusive Pratt & Whitney Canada designated and Honeywell factory endorsed engine condition trend monitoring provider. Our services are delivered through a “SaaS plus” model and is the key compliance system used by operators of than 20,000 aircraft (maintenance tracking platform) and over 33,000 engines (engine health monitoring platform).


In addition to AHM services, CAMP’s shop floor management ERP solutions are used by over 1,300 aircraft maintenance facilities worldwide including MROs, manufacturers, and distributors. And CAMP is also the preferred aviation parts marketplace for than 4,000 buyers and sellers, and the trip logistics management solution for over 3,000 operators and 300 FBOs.


During its rich 50 plus year history, CAMP has grown from a single office in Ronkonkoma, NY to now having 13 offices located around the world with more than 1,000 employees. Our work is very important to us, but so is our life outside of work. CAMP supports many programs to improve work-life balance including workplace flexibility, health and finance workshops, off-site social events and discounts to local attractions and cultural activities. CAMP is wholly owned by the Hearst Corporation, a leading global, diversified media, information and services company with more than 360 businesses.


Come join our team and lead the development of game changing AHM services


Responsibilities

The Aviation Maintenance Analysts (AMA) operates as a virtual extension of the customers’ aircraft maintenance team. Customer engagement is paramount and the AMA is responsible for managing each assigned customer account. This includes ensuring that the customer’s aircraft are up-to-date and maintained in the CAMP Maintenance Tracking platform. Specifically, this includes monitoring aircraft inspection and maintenance schedules to ensure adherence to all regulatory guidelines and manufacturer recommendations, ensuring all customer provided maintenance compliance records and other data is processed accurately and in a timely manner, and applying their aviation technical knowledge in a manner that ensures the continued integrity of the customer’s maintenance program. The AMA is viewed internally and externally as the subject matter expert as it pertains to the aircraft maintenance program, as well as the CAMP Maintenance Tracking platform.


Relationships are key and the AMA is expected to develop and promote positive customer relationships that includes providing proactive solutions to customer problems, communicating concepts in a clear and effective manner, and championing the overall customer experience by assuming full accountability for the execution and delivery of all related services.


The candidate should have a strong interest in the aerospace industry and aviation/aerospace programs and also be able to show past performance in successfully managing customer accounts.



Qualifications

  • 2 to 10 years’ Experience in Relevant Technical Field or Industry or Business, knowledge of aviation maintenance or manufacturing preferred
  • Education: BS or Equivalent, A&P certificate a plus



Required Skills

  • Strong analytical skills including the ability to work with large volumes of data
  • Innate ability to perform all activities with a customer-first mindset
  • Ability to work across teams
  • Ability to effectively communicate key findings and summarize insights and implications to future work or business
  • Organized, detail-oriented, structured thinking and execution
  • Ability to manage multiple tasks simultaneously and adjust priorities as needed in order to meet deadlines
  • High level of independent judgment and proactivity
  • Ability to collaborate with diverse and complex stakeholders (internal and external), including interacting, gaining credibility, building relationships with, and influencing others at all levels of the organization
  • Self-motivation, entrepreneurialism, high energy, and the ability to successfully function in a high-demand, performance-driven environment
  • Ability to communicate effectively to all audiences in a manner that is clear, logical, and consistent, both verbally and in writing
  • Ability to use MS Office Suite


Equal Opportunity Employer:


CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.


CAMP is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.



All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

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