General Manager of the Monkland Tennis Club

3 weeks ago

Montreal, Canada The Monkland Tennis Club Full time

Veuillez trouver la version française ci-dessous.


Become the General Manager of the Monkland Tennis Club

Founded in 1939 in the heart of Notre-Dame-de-Grâce, the Monkland Tennis Club (MTC) is a cornerstone of Montreal's tennis community. With nine clay courts and a heated saltwater pool, it welcomes around 900 members and offers a full program of tournaments, tennis clinics, and social activities. The non-profit Club is managed by a volunteer Board of Directors and operates under its General Manager from May 1st to November 30th.


Your Responsibilities:

You will be responsible for the overall management of The Monkland Tennis Club, in collaboration with the Board of Directors and in compliance with club regulations and all applicable laws, specifically:

  • Club Management: Oversee daily operations, including member management, facility scheduling, and program coordination using integrated club management software.
  • Staff Management: Recruit, train, and supervise a seasonal team of 20-40 employees (tennis professionals, lifeguards, F&B staff, maintenance, and administrative support).
  • Financial Management: Collaborate with the Treasurer and accountant to develop and manage the annual budget, ensuring accurate financial reporting and cost control.
  • Facility Management: Ensure the optimal condition and functionality of all club facilities (courts, clubhouse, pool, etc.) and equipment, complying with all safety regulations.
  • Member Relations: Cultivate positive relationships with members, address their needs and inquiries promptly, and foster a welcoming club atmosphere.
  • Strategic Planning: Develop and implement initiatives to enhance member and employee satisfaction and promote club growth.



Your Profile:

  • Proven experience managing a non-profit organization, collaborating effectively with a Board of Directors.
  • Strong financial acumen, including budget management and experience with management software (POS systems, accounting software, etc).
  • Experience with HR processes, such as hiring, training, and performance management.
  • Food and beverage management experience is highly desirable.
  • Experience in the tennis or sports industry is a plus.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
  • Bilingual in French and English (written and spoken).



As an Employer, We Offer You:

  • A competitive annual salary, with additional performance bonus structure.
  • The Club operates from May 1st to approximately November 30th, with your presence required at the Club during the weeks before and after the opening and closing of the season.



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Devenez directeur général ou directrice générale du Club de tennis Monkland


Fondé en 1939 au cœur de Notre-Dame-de-Grâce, le Club de tennis Monkland (MTC) est un pilier de la communauté de tennis de Montréal. Avec ses neuf terrains en terre battue et sa piscine d'eau salée chauffée, il accueille environ 900 membres et propose une programmation complète de tournois, cliniques de tennis et activités sociales. Le Club, à but non lucratif, est géré par un conseil d'administration bénévole et une direction active du 1er mai au 30 novembre.


Responsabilités :

Vous serez responsable de la gestion globale du Club de tennis Monkland, en collaboration avec le conseil d'administration et en conformité avec les règlements du club et toutes les lois applicables, plus spécifiquement:


  • Gestion du club : Superviser les opérations quotidiennes, incluant la gestion des membres, la planification des installations et la coordination des programmes à l'aide d'un logiciel de gestion intégrée de club.
  • Gestion du personnel : Recruter, former et superviser une équipe saisonnière de 20 à 40 employés (professionnels de tennis, sauveteurs, personnel de restauration, entretien et soutien administratif).
  • Gestion financière : Collaborer avec le trésorier et le comptable pour élaborer et gérer le budget annuel, en assurant un reporting financier précis et un contrôle des coûts.
  • Gestion des installations : Assurer l'état et le fonctionnement optimal de toutes les installations du club (terrains, pavillon, piscine, etc.) et de l'équipement, en conformité avec toutes les réglementations de sécurité.
  • Relations avec les membres : Cultiver des relations positives avec les membres, répondre rapidement à leurs besoins et demandes, et favoriser une ambiance chaleureuse au club.
  • Planification stratégique : Développer et mettre en œuvre des initiatives pour améliorer la satisfaction des membres et des employés et promouvoir la croissance du club.



Profil recherché :

  • Solide expérience en gestion d'un organisme à but non lucratif, en collaboration efficace avec un conseil d'administration.
  • Solide acuité financière, notamment en gestion budgétaire et expérience avec les logiciels de gestion (systèmes de point de vente, logiciels de comptabilité, etc).
  • Expérience des processus RH, tels que le recrutement, la formation et la gestion du rendement.
  • Une expérience en gestion de la restauration est fortement souhaitée.
  • Une expérience dans le domaine du tennis ou du sport est un atout.
  • Excellentes aptitudes en communication, relations interpersonnelles et résolution de problèmes.
  • Capacité à hiérarchiser les tâches, à travailler de façon autonome et à contribuer efficacement au sein d'une équipe.
  • Bilinguisme français et anglais (à l'oral et à l'écrit).




En tant qu’employeur, nous vous offrons :

  • Une rémunération annuelle compétitive, complétée par un système de primes liées à la performance.
  • La période d’opération du Club est du 1er mai au 30 novembre avec votre présence requise au Club pendant les semaines précédant l’ouverture et la fermeture du club.

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