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Bilingual (French & English) Credit Collector - Remote

4 months ago

Dieppe, Canada Canon Canada Full time
Bilingual (French/English) Credit Collector
  • Are you ready to take your career in credit Collection to the next level?
 We are currently seeking a dedicated Bilingual Collector to join our team. As a Bilingual Credit Collector, you will report to the Credit Manager and will be responsible for collections of accounts receivable in a Business-to-Business setting and ensuring order review and release within corporate guidelines.  Key Responsibilities
  • Liaise with Business customers to collect outstanding invoiced receivables and address inquiries and concerns.
  • Collaborate with internal business units to resolve outstanding receivables and deduction issues.
  • Review and release merchandise, parts, and repair orders within company guidelines.
  • Assess credit risk, review customer credit limits, and make credit recommendations as required.
  • Prepare third-party packages for referral and bad debt write-offs.
  • Assist with the training and onboarding of new employees in the Credit department.
 To Succeed, You Will Need
  • Post-Secondary education (preferably College Accounting)
  • Minimum 1 year experience in collections, preferably in a Business-to-Business environment
  • Strong time management and multitasking skills to handle large account portfolio requests.
  • Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively.
  • Experience with supplier portals preferred.
  • Proficiency in Excel and experience in VLOOKUP’s and pivot tables.
  • Fluently bilingual in English and French
 Why Join?

REMOTE WORK:
  • This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs).
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.
BENEFITS:
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • Life insurance, disability, and wellness programs
  • Vacation, Paid Personal Time, and Sick days
  • Matching RRSP Contribution & Profit-Sharing Program
  • Tuition Assistance Program for Professional Continuing Education
  • Discounts on Canon products, retailers, memberships, and more
 EMPLOYEE PERKS:
  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness center
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
  • Community involvement
  • Employee Appreciation Events