Bus Systems Analyst II

3 weeks ago

Mississauga, Canada TD SYNNEX Full time

About the Role:

We are looking for an experienced and proactive Business Systems Analyst to join our dynamic team. The ideal candidate will excel in analyzing complex systems, troubleshooting issues effectively under pressure, and collaborating with cross-functional teams to enhance our IT operations. This role involves working closely with business operations and IT development groups to design, develop, and support system improvements.

What You'll Do:

• Analyze and resolve production issues promptly, ensuring minimal disruption to operations.
• Support and enhance the legacy CIS ERP system, including troubleshooting, implementing new requirements, and conducting data analysis, with a focus on supply chain, order processing, and logistics.
• Contribute to continuous improvement initiatives and deliver new requirements for the TD Synnex ERP IT functions.
• Assist in generating and maintaining operational reports and data analysis to support business needs.
• Provide daytime operational support for IT issue resolution.
• Design and detail the specifications for automated systems.
• Collaborate with Business Operations and IT Development teams to advance system development projects.
• Lead or participate in cross-functional projects aimed at addressing business or system challenges.
• Work effectively with offshore teams to coordinate development and support activities.
• Maintain strong business communication and document writing skills to establish and uphold procedural best practices.

What We're Looking For:

• Bachelor’s degree in Computer Science, Data Science, Statistics, or Management Information Systems (Master’s degree preferred).
• Minimum of 2 years of experience in software development, system analysis, or data analysis.
• Experience with ERP development, particularly in supply chain or manufacturing IT systems, is a plus.
• Experience with Sybase or MySQL database servers.
• Fluent in Mandarin is a plus.
• Strong analytical and troubleshooting skills, especially under pressure.
• Thorough understanding of the software development life cycle.
• Strong communication skills and the ability to work independently.
• Demonstrated good judgment in defining procedures and practices to determine appropriate actions.

• Proficiency in Java is a plus.

À propos du rôle :

Nous recherchons un Analyste des systèmes d’affaires expérimenté et proactif pour rejoindre notre équipe dynamique. Le candidat idéal excellera dans l’analyse de systèmes complexes, la résolution de problèmes efficacement sous pression, et la collaboration avec des équipes interfonctionnelles pour améliorer nos opérations informatiques. Ce rôle implique de travailler en étroite collaboration avec les opérations commerciales et les groupes de développement informatique pour concevoir, développer et soutenir les améliorations du système.

Ce que vous ferez :

• Analyser et résoudre rapidement les problèmes de production, en veillant à minimiser les perturbations des opérations.

• Soutenir et améliorer le système ERP CIS hérité, y compris le dépannage, la mise en œuvre de nouvelles exigences et l’analyse des données, en se concentrant sur la chaîne d’approvisionnement, le traitement des commandes et la logistique.

• Contribuer aux initiatives d’amélioration continue et fournir de nouvelles exigences pour les fonctions informatiques ERP de TD Synnex. • Aider à générer et à maintenir des rapports opérationnels et des analyses de données pour répondre aux besoins commerciaux.

• Fournir un support opérationnel de jour pour la résolution des problèmes informatiques.

• Concevoir et détailler les spécifications des systèmes automatisés.

• Collaborer avec les équipes des opérations commerciales et de développement informatique pour faire avancer les projets de développement de systèmes.

• Diriger ou participer à des projets interfonctionnels visant à résoudre des défis commerciaux ou systémiques.

• Travailler efficacement avec des équipes offshore pour coordonner les activités de développement et de support.

• Maintenir de solides compétences en communication commerciale et en rédaction de documents pour établir et maintenir les meilleures pratiques procédurales.

Ce que nous recherchons :

• Baccalauréat en informatique, science des données, statistiques ou systèmes d’information de gestion (maîtrise préférée).

• Minimum de 2 ans d’expérience en développement logiciel, analyse de système ou analyse de données.

• Expérience en développement ERP, en particulier dans les systèmes informatiques de chaîne d’approvisionnement ou de fabrication, est un plus.

• Expérience avec les serveurs de bases de données Sybase ou MySQL.

• Maîtrise du mandarin est un plus.

• Compétences analytiques et de dépannage solides, surtout sous pression.

• Compréhension approfondie du cycle de vie du développement logiciel.

• Compétences en communication solides et capacité à travailler de manière autonome.

• Bon jugement démontré dans la définition des procédures et des pratiques pour déterminer les actions appropriées.

• Maîtrise de Java est un plus.

Key Skills

What’s In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

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