Client Care Centre Associate

4 months ago

Kamloops, Canada 019986 Hub International Canada West ULC (Canada West) Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity

Are you a go-getter with a passion for sales and a knack for problem-solving? Do you thrive in high-paced environments and love the thrill of a challenge? If so, we have the perfect opportunity for you

As a Client Care Centre Associate , you will be at the forefront of our sales team, driving growth and delivering top-notch service to our clients. Working in our vibrant Call Centre, you will handle a high volume of calls, assisting potential clients and ensuring their insurance needs are met promptly and effectively. This role is ideal for someone who is self-managing, goal-oriented, and thrives in a fast-paced, high-volume setting.

What you will bring to our team -

A proven track record in sales, preferably in the insurance industry Exceptional interpersonal and communication skills Strong problem-solving abilities and a client-oriented mindset Experience working in a call centre environment High energy and enthusiasm with a competitive drive Self-starter who can manage their own time and workload effectively Goal-oriented with a relentless pursuit of success Ability to work under pressure and thrive in a fast-paced environment Level 1 General Insurance license (or willingness to obtain one)

A day in the life -

Proactively identify and pursue new sales opportunities through inbound and outbound calls Develop and maintain strong client relationships over the phone Assess client needs and provide tailored insurance solutions Handle a high volume of sales activities with a sense of urgency Navigate and resolve client issues with innovative problem-solving Achieve and exceed sales targets and performance metrics Stay up-to-date with industry trends and product knowledge

Salary Expectations –

The compensation for this position is a variable compensation structure, ie., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $40,000.00 to $45,000.00, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together We work hard and play hard Get ready for our Staff Holiday Parties Paid day off for your birthday – we want to celebrate you Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities Room to grow within the organization Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

#LI-POST

#LI-onsite

Department SalesRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

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