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Retail Customer Service Representative

4 months ago

Kirkland, Canada The Brick Full time

Est-ce un emploi pour vous?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations 

Responsabilités

Respond to customer inquiries and offer solutions in a courteous and professional manner Follow up with customers to identify and support their needs Promote customer loyalty by providing exceptional customer support  Review and follow up on order reports on a daily basis Other duties as assigned

Qualifications

Strong customer service focus Team oriented High school diploma or equivalent Exceptional communication skills, both written and verbal Proven ability to multitask and maintain organization Proficiency with computers and Microsoft Office programs Flexibility to work all shifts, including evenings and weekends, as required

Bilingualism (French, English - spoken and written) is required for frequent interactions with English and French-speaking customers in our stores, colleagues and/or internal partners/suppliers across Canada.

Pourquoi Brick?

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents.