Strategic Account Manager

6 months ago

Toronto, Canada Johnson Controls Full time

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away 

What we offer  

Competitive salary  

Paid vacation/holidays/sicktime - 15 days of vacation first year  

Comprehensive benefits package including, medical, dental, and vision care - Available day one  

Extensive product and on the job/cross training opportunities With outstanding resources  

Encouraging and collaborative team environment 

Dedication to safety through our Zero Harm policy 

Check us out

Strategic Acct Exec – National Accts

What you will do

The National Accounts Strategic Accounts Executive (SAE) position primary focus will be to operate as a hybrid sales contributor to the National Accounts Organization by securing new business in a National level hunting for new logos in security domain while also working on a pre-defined set of accounts. This position will work collaboratively with the AE’s (National Accounts Account Executives) and the BDM’s (National Account Business Development Managers) to penetrate the existing National account RIF base for new L&M, Construction, and Fixed Price Service Opportunities. Alongside of generating pipeline in service and install, the SAE will be focused on securing new security business in a National level. In addition, the mandate of the SAE will be to influence and grow our existing national account RIF and generate new RIF opportunities. This is a collaborative role working closely with the local ESSR, ESERV and SIR sellers to drive new revenue across the assignment in service and install. This collaboration will be extended on RIF growth to include working with AE’s, PSR’s CCR’s, & BDM’s.

How you will do it

As an ideal candidate for this role, you have successfully demonstrated the following:

Ability to develop detailed territory plans, target list at the national level related to the security space As a hunter, identify and win new customers (new logo) in Physical security at National capacity Collaborate with other JCI teams and divisions to acquire new accounts and projects Capability to uncover opportunities with customers and address customer challenges using JCI security offerings Manage assigned accounts security business, ensuring customer satisfaction is always top priority while also collaborating with internal teams to meet customer expectations. Develop account plans and update them regularly to capture customers’ goals and objectives Ability to establish a cadence of regular meetings with customer’s key stakeholders Leverage sales tools (Salesforce) to manage all aspects of Sales activities as well as funnel management Ability to work and coordinate with global teams, as required

FISCAL RESPONSIBILITY:


Assist in implementing plans, programs, and processes designed to meet or exceed respective goals and objectives as they relate to a service culture that will allow us to maximize market potential in all businesses segments to include new bookings (sales), revenue, and profitability within our national account portfolios. Meet and exceed sales targets as set forth in the annual sales plan by creating an exceptional capital planning vision for the account base leadership. The expected annual sales for this position is $1M - $3M



CUSTOMER TRAINING & CONSULTATION
Assist in training of service management staff and leveraging best practices. Ensuring betterment initiatives are adopted and scaled to align the national accounts organization with the local processes. Organize “Open Blue” product and service as well as JCI software offering presentations to promote long term value

CUSTOMER SATISFACTION:
Assist in maintaining effective customer communications along with building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
 

SAFETY COMPLIANCE:
• Ensures that all sole opportunities comply with corporate safety programs.
• Responsible for ensuring that employee safety training is thorough, complete, and up-to-date.
• Identifies safety issues and hazards and notifies corporate safety officer of those conditions that require corrective actions.
• Responsible for ensuring that corporate policies associated with affirmative action and equal employment opportunity for all are fully implemented, managed, and monitored.
• Abides by Federal, State and local laws and regulations, as well as Company policies and procedures.



QUALIFICATIONS

Required
• Bachelor’s degree or post secondary diploma in a business, management or related technical program of study.

• Minimum of 5 years of experience in physical security and intrusion system environment with a track record in dealing with major end users
• Strong, positive leadership skills. Action oriented.
• Strong understanding of market trends, code compliance and physical security codes

• Must possess a valid driver’s license, and acceptable driving record.
 

We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work.

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the (“AODA”). When requested, accommodations will be provided throughout all stages of the recruitment and selection process. To request an accommodation please contact us. Information you provide relating to accommodation measures will be handled confidentially. A copy of Johnson Controls’ applicable AODA policies are available on our website www.johnsoncontrols.comfor your reference, and can be made available in accessible formats upon request.

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