Billing Representative

3 weeks ago

Regina, Canada Adecco Canada Full time
Adecco is currently hiring for temporary, full-time Billing Representative to assist with processing payments from customers and brokers over the phone for our client, a reputable company in Regina, SK.
  • Location: Regina, SK
  • Job type: Full-time | 6-Month position
  • Schedule: 40h per week
  • Start date: Mid December 2024 OR Early January 2025
Requirements:
  • A certificate in a relevant field of study such as Business
  • 1 -- 2 years' experience in billing, finance and/or in a business office environment (this would be ideal, but would consider less experience as long as they had experience dealing with customers)
  • 2 years customer service experience (experience in dealing with customers over the phone would be a bonus)
  • Experience with invoicing and taking credit card payments from customers would be ideal.
  • Proficient level skills in telephone etiquette, Microsoft products (Word and Excel) and the ability to code documents.
  • We would also like a resource with a proven track record of attention to detail, problem solving and the ability to ramp up quickly in a new organization.
Responsibilities and skillsets include but may not be limited to:
  • Responds to inquiries (phone, group email boxes) from customers, internal partners and brokers on payment plans, and customer receivables on products offered.
  • Interacts with customers and brokers to resolve payment issues and negotiate customer payment terms and billing restrictions with brokers.
  • Maintains customer account files and notes information, in the billing system.
  • Safeguards sensitive customer information in accordance with the Payment Card Industry standards.
  • Processes payment information (new applicants, renewals, revisions) from customers and brokers sent through various methods of transmittal for integration into the billing system with underwriting issuance.
  • Processes credit card information into Moneris system and takes action on invalid or declined cards.
  • Creates payment notification where broker has indicated payment has been received.
  • Balances and deposits receivables for SGI, SCISL and Coachman Insurance
  • Produces receipts or confirmation of payment where required.
Are you interested in this position? Apply now Our dynamic team of recruiters will reach out if you qualify for this role.
@@j
CAR6533

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