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Used Rental Product Support Specialist

4 months ago


Edmonton, Canada Komatsu Full time
Job Overview

Reports to: Manager, NSG Used Equipment & Rental Fleet

Shift: 5x2

Location: Edmonton, AB

Relocation: No

Travel: 10-15%

This role provides full support to the Manager - NSG, Used Equipment and Rental Fleet, Regional account managers and sales team, Inventory teams, and Commercial team to enable the rental and sales processes to be completed efficiently and effectively. The successful candidate will lead opportunities to develop the inventory processes and systems within the Used equipment & Rental fleet team.

Responsibilities

Provide ongoing continuous support of the Used Equipment & Rental Fleet division in Canada and Global remarketing divisions. Perform administration of Used and Rental processes including completing the quote-to-order to delivery process. Arrange and attend weekly Used Parts/Equipment meetings including scribing and distribution of documented minutes, and required action items. Complete routine and ad hoc reporting and documentation for internal distribution. Partner with finance team, and customers, to ensure invoices and payments are correct and issued/processed on a monthly basis. Perform reconciliations of final sell price and margin realization of all Used parts for cost analysis Contribute to ongoing physical stock management counts including receipting of items, recording transfers, and logging storage locations. Assist with marketing and pre-sales activities if required.

Qualifications

College diploma or undergraduate degree preferred. Multi-tasking and strong organization skills. Strong written and verbal communication skills Minimum 2 years SAP experience. Minimum 2 years Planning and/or Inventory Management experience MS Office experience with Excel and Outlook emphasis. Mechanical aptitude is an advantage. Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. As we search for collective healing and true reconciliation, we are striving to build respectful partnerships with the Indigenous Peoples of Canada and would like to honour all the traditional territories that make up the land in which we gather, work and play. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted. Accommodations during the recruitment process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Note to Recruiters:  Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.