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Hospitality Service Associate
3 months ago
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
JOB SUMMARY:
The Hospitality Service Associate is responsible for routine, periodic and project cleaning functions in all areas of SRHC facilities. This position will perform a variety of functions including cleaning & facility support, as well as patient and nursing support, all within established frequencies, as per written work assignments. Please note that you must be available to work all shifts; days, nights, evenings and weekends. Work performance will be subject to auditing and inspection so as to maintain acceptable standards.
Primary Responsibilities
PRIMARY RESPONSIBILITIES:
•Routine and Terminal Cleaning of Patient rooms
•Routine and Terminal Cleaning of Isolation Patient rooms
•Cleaning & Remaking of Patient Beds, Stretchers, Wheelchairs, IV Poles, and Commodes etc.
•Routine and Complete Cleaning of Offices, Examination Rooms, Washrooms, Lounges, Locker rooms, Lobbies, Waiting Areas, Diagnostic and Therapeutic Areas
•Replenishment of dispensers, including: paper towels, toilet paper, and hand care products etc.
•Between Case and Terminal Cleaning of OR Theatres, PORR Suite, LDR Case Rooms, Nursery Areas
•Cleaning & Restocking of Bassinettes, Issolettes, Procedure Tables
•Routine Floor & Carpet Care; including: damp/wet mopping, scrubbing, dust mopping, sweeping, vacuuming
Skills & Abilities
EXPERIENCE, SKILLS and ABILITIES:
•Demonstrated excellence in communication, both written and verbal
•Demonstrated problem assessment skills
•Demonstrated commitment to customer service and teamwork
•Demonstrated individual leadership skills
•Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.
•Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion
•Models behaviour that is aligned with the values of Southlake Regional Health Centre.
•Always with compassion
•Power of many
•Serve with purpose
•Every voice matters
Qualifications
EDUCATION/CERTIFICATIONS/LICENSES:
•Minimum Grade 12 education
•Successful completion of required training program within designated time limits
•Must be able to meet the physical demands of the position
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team.
