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Claims System Software Quality Specialist

4 months ago


Aurora, Canada Desjardins Full time

Temporary position for 12 months

As a claims system software quality specialist, you help ensure the quality of business solutions within a narrowly defined area of focus. You prepare and help carry out planned tests to ensure the quality of the changes made to the INDM systems to reflect updates to software used by claims advisors. You work with your colleagues in testing, analysis and development to ensure appropriate coverage of the product's quality, in line with your quality strategy. You identify positive results or irregularities in the targeted monitoring systems. Knowledge of the home and auto insurance systems is required. Finally, you help resolve any irregularities. More specifically, you will be required to :

Identify the tests required to ensure coverage based on the target test level

Help identify test cases for automation, and enter them in product test records

Design test cases and monitoring for test cases identified by the team, and enter those you're responsible for in the product test records

Prepare the execution context for testing (environments, data), in collaboration with colleagues in other professions

Rigorously carry out the testing (manual and automated) assigned to you

Follow up on test results as specified in the product quality strategy

Help define and populate the testing indicators for the team's development process

What we offer*

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

What you bring to the table

General College diploma in a related field

A minimum of three years of relevant experience in the property and casualty insurance industry

Please note that other combinations of qualifications and relevant experience may be considered

Experience with the INDM home and auto claims system

Knowledge of French is required for positions in Quebec

Advanced intermediate proficiency of spoken English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Proficiency in distribution operations policies and procedures

Proficiency in the claims system

Knowledge of software quality analysis

Knowledge of testing principles and methods

Knowledge of insurance system (INDM) and JIRA Xray

Decision quality, Ensures accountability

#LI-Hybrid

Trade Union

Non Syndiqué