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Instrument Repair Technician

2 months ago

London, Canada Trudell Healthcare Solutions Full time
  • Are you self-motivated, organized and possess good time management skills to meet deadlines?  
  • Do you possess excellent communication skills and are able to foster exceptional customer experiences?
  • Do you consider yourself to be technically inclined and are able to think outside the box to resolve issues? 
We at Trudell Healthcare Solutions are looking for a Instrument Repair Technician to join our team to assist with ensuring our organization meets the demand of our products incoming and outgoing to support our customer’s needs. If you answered yes to the questions listed above and are interested in learning more about this opportunity, we want to hear from you
 
Our Company: Trudell Healthcare Solutions is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.

The Position: The Instrument Repair Technician is responsible for providing high quality repairs, modifications, and adjustments to surgical instruments and other selected equipment in a timely manner.
What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:
  • Challenging careers that provide the opportunity to learn constantly.
  • Clear, consistent and demonstrated values.
  • Encouraged Professional Development.
  • Employee Recognition for Milestone Anniversaries.
  • Regular Performance Appraisals.
  • Regular Salary Reviews.
  • Paid Sick Days.
  • 3 weeks paid vacation to start.
  • Overtime Eligible.
Comprehensive Group Family Benefits including:
  • Health and Dental Benefits
  • Pension Plan
  • Life Insurance
  • Employee Assistance Plan
  • Disability Insurance
  • Out of Country Insurance Coverage
 Key Responsibilities include:
  • Provide high quality service to our internal and external customers.
  • Provide high quality service to our internal and external customers.
  • Perform repairs of all surgical and medical instruments as required. 
  • Perform equipment modifications as required.
  • Create and track international shipments to move instrumentation to primary off-site vendor as required.
  • Perform preventive maintenance according to OEM requirements and appropriate industry standards.
  • Maintain adequate records of installations, repairs, and service activities to meet ISO and appropriate Company standards.
  • Maintain appropriate inventory of tools and parts to service products.
  • Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
  • Ensure cooperation with special projects as required. 
As an ideal candidate, you have:
  • Post-secondary education in Mechanical Technology, or equivalent.
  • One (1) to three (3)years' experience servicing surgical instruments and / or other product in a metal production environment.
  • Excellent time management skills and ability to effectively prioritize.
  • Knowledge of OR instrumentation and medical/surgical supplies is an asset.
  • Medical Device Reprocessing Technician Certificate is an asset.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Demonstrated proficiency in Excel, MS Office Software and Inventory Management systems.
  • Proven mechanical skills / technical aptitude.
  • Ability to travel.
  • Ability to lift or move up to 50lbs (23kg).
  • Manual dexterity.
 If you feel you meet the qualifications for this role, please submit your resume with the subject line “Instrument Repair Technician”, to Human Resources, at hr@trudellhs.com. 
                                                                                              *** 
Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.  We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted. For more information, visit us at www.trudellhs.com. Trudell Healthcare Solutions Inc. is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.