AI Solution Architect

4 days ago

Ottawa, Canada Assent Full time
Job Description

As the AI Solution Architect at Assent, you will lead the adoption and strategic integration of off-the-shelf AI tools, prioritizing AI-as-a-service models (e.g., ChatGPT, Gemini, Salesforce Agentforce) to enable transformative outcomes across Assent’s operations. Your role will be pivotal in enabling cross-functional teams to leverage AI capabilities effectively, from hands-on implementation to training and governance. Focusing on the practical integration of pre-trained models, you will guide API configurations, manage vendor relationships, and provide the enablement support needed to drive measurable impact across Assent’s operations.

  • Identify and evaluate third-party AI models for Assent’s strategic objectives, ensuring the selected tools deliver measurable value and align with our business needs.

  • Assess the alignment of pre-built models with specific business needs, from customer support to sales enablement.

  • Oversee API integration and configuration for smooth and scalable implementation.

  • Reduce development time by matching business requirements with the right off-the-shelf tools, allowing Assent’s teams to deploy AI quickly and efficiently.

  • Equip business teams to use AI models effectively and independently.

  • Develop and deliver workshops, documentation, and best practices to empower non-technical teams.

  • Guide teams on leveraging tool-specific features, such as choosing between direct interactions vs. API integrations for optimized performance.

  • Foster self-service AI adoption across Assent, enabling teams to seamlessly incorporate AI into their workflows.

  • Manage relationships with AI-as-a-service vendors and oversee tool integrations.

  • Evaluate AI vendor offerings, manage technical support needs, and ensure Assent gets the best use from its enterprise agreements.

  • Oversee API configurations, customize settings, and ensure integrations align with Assent’s data governance and compliance requirements.

  • Optimize costs, manage vendor relations, and ensure alignment with Assent’s privacy and compliance standards.

  • Establish structured governance for AI tool use, ensuring ethical and compliant adoption.

  • Co-develop policies for responsible use of third-party AI models, covering data privacy, transparency, and limitations of off-the-shelf solutions.

  • Facilitate the monitoring of model performance, reliability, and usage metrics, implementing adjustments for improved outcomes.

  • Mitigate risks, maintain compliance, and ensure ongoing alignment with Assent’s governance standards.

  • Continuously evaluate and refine AI implementations, collecting user feedback and usage data to optimize and evolve tool configurations for ongoing alignment with business objectives.

  • Collaborate with stakeholders across departments to ensure AI solutions are tailored to functional needs, delivering impactful, real-world results.


Qualifications

  • Education: Bachelor’s degree in Computer Science, Information Systems, or a related field.

  • Experience: 10+ years of experience in technical roles with a demonstrated progression in responsibility and scope. At least 5 years of specialized experience in technology solution design, AI integration, or SaaS adoption, with a strong focus on implementing third-party AI tools to drive business outcomes and optimize solutions.

  • Proven enablement and optimization experience, skilled in empowering teams to adopt and integrate AI solutions effectively. Able to translate complex AI concepts into practical applications, driving skill development and enhancing impact through hands-on support.

  • Strong familiarity with generative AI capabilities, including experience in optimizing and configuring models like ChatGPT for targeted business use cases through customization techniques such as prompt engineering, retrieval-augmented generation, and contextual embedding.

  • Exceptional analytical skills with the ability to translate business requirements into effective AI configurations and monitor AI model effectiveness against predefined metrics.

  • Proficiency in API integration, cloud-based AI solutions (e.g., OpenAI, Google AI, Azure Cognitive Services), and a solid understanding of AI-as-a-service platforms.

  • Strong background in managing vendor relationships, evaluating third-party AI models, and ensuring data governance and regulatory compliance.

  • Proven experience in creating documentation and training materials, with a focus on simplifying complex technical concepts for non-technical audiences.



Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.  

 

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