Portfolio Resource Coordinator

1 month ago

Edmonton, Canada Paladin Security Full time

Portfolio Resource Coordinator

The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for the Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, which includes ensuring accurate data entry in WinTEAM software, facilitating security guard training/clearance requirements, processing online ticket submissions, etc.

Key Accountabilities: 

• Strategically identify open shifts/ open lines and work with Paladin's Client Service Team to ensure complete schedules that adhere to our contractual obligations• Extend existing schedules in Paladin WinTEAM scheduling software to ensure Paladin's Security Guards are fully aware of their ongoing schedule 3 months in advance• Work within a dynamic team environment with multiple operational stakeholders including but not limited to; Site Supervisors, Security Guards, Scheduling Managers, Client Service Managers (CSM), and Senior Management• Ensure shift accuracy in WinTEAM• Fill cancellations and openings in the daily schedule, minimizing overtime pay outs• Coordinate with CSM’s to ensure their staffing needs are met and proactively addressed• Ensure staff requests are submitted within 1 business day of receiving resignation or site removal• Send out ongoing and temporary Averaging Arrangements to all eligible employees to reduce overtime• Manage Averaging Arrangement compliances in Paladin’s WinTEAM scheduling software• Work to develop knowledge of Paladin's contractual obligations for the Portfolio(s) that you are assigned to. This will include site visitations, ongoing training, and a close working relationship with Paladin's management group• Support and process JIRA submissions as they relate to your portfolio of sites, respond to JIRA tickets by end of business each day• Be involved in Paladin's deployment process, such as meeting with new hires on orientation or uniform day to set up site training and issue schedules• Ensure billing accuracy and compliance on a weekly basis• Work with Paladin's WinTEAM software to ensure accurate and timely scheduling, billing, and payroll. Ensure payroll is complete for 1300 hours every second Tuesday, as well as on the 2nd at 1300 hours for month end lockdown and on the 16th at 1300 hours for midmonth lockdown• Respond to emails within a timely manner (1 business day)• Perform other duties as requested• Submitted detailed overtime breakdown within 3 days of payroll lockdown

Skills and Qualifications:

• High School Diploma• Post-secondary education in business administration or related is preferred

  • Portfolio Resource Coordinator

    4 hours ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our portfolio by providing strategic scheduling support and resource coordination to the Client Service Team.Key ResponsibilitiesProactively identify and address resource needs, filling open shifts and reducing overtime through strategic initiatives.Ensure...

  • Portfolio Resource Coordinator

    2 hours ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our portfolio by providing strategic scheduling support and resource coordination to the Client Service Team.Key ResponsibilitiesProactively identify and address resource needs, filling open shifts and reducing overtime through strategic initiatives.Ensure...

  • Portfolio Resource Coordinator

    7 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    {"Key Responsibilities": "Portfolio Resource CoordinatorAs a key member of the Client Service Team, you will be responsible for ensuring portfolio resource coordination and strategic scheduling support. This involves proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. You will also provide...

  • Portfolio Resource Coordinator

    7 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    {"Key Responsibilities": "Portfolio Resource CoordinatorAs a key member of the Client Service Team, you will be responsible for ensuring portfolio resource coordination and strategic scheduling support. This involves proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. You will also provide...

  • Portfolio Resource Coordinator.

    1 month ago

    Edmonton, Canada Paladin Security Full time

    Job Skills / Requirements The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for the Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also...

  • Portfolio Resource Coordinator

    8 hours ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job Title: Portfolio Resource CoordinatorAt Paladin Security, we are seeking a highly organized and detail-oriented Portfolio Resource Coordinator to join our team. As a key member of our Client Service Team, you will play a critical role in ensuring the smooth operation of our portfolio of sites.Key Responsibilities:Strategically identify open shifts and...

  • Portfolio Resource Coordinator

    5 hours ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job Title: Portfolio Resource CoordinatorAt Paladin Security, we are seeking a highly organized and detail-oriented Portfolio Resource Coordinator to join our team. As a key member of our Client Service Team, you will play a critical role in ensuring the smooth operation of our portfolio of sites.Key Responsibilities:Strategically identify open shifts and...

  • Portfolio Resource Coordinator

    7 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our Client Service Team. This position is responsible for coordinating and scheduling resources to meet the needs of our clients, while also providing administrative support for the portfolio.Key ResponsibilitiesStrategically identify open shifts and work...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our portfolio. This position is responsible for coordinating resource allocation, scheduling, and administrative support to ensure the Client Service Team's success.Key Responsibilities:Strategically identify open shifts and work with the Client Service...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our portfolio. This position is responsible for coordinating resource allocation, scheduling, and administrative support to ensure the Client Service Team's success.Key Responsibilities:Strategically identify open shifts and work with the Client Service...

  • Portfolio Resource Coordinator

    7 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of our Client Service Team. This position is responsible for coordinating and scheduling resources to meet the needs of our clients, while also providing administrative support for the portfolio.Key ResponsibilitiesStrategically identify open shifts and work...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of the Client Service Team. This position is responsible for coordinating resource allocation and scheduling support to meet the needs of the team.Key Responsibilities:Proactively identify and address resource needs to ensure complete schedules that meet...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of the Client Service Team. This position is responsible for coordinating resource allocation and scheduling support to meet the needs of the team.Key Responsibilities:Proactively identify and address resource needs to ensure complete schedules that meet...

  • Portfolio Resource Coordinator

    1 month ago

    Edmonton, Canada Paladin Security Full time

    Job Skills / RequirementsThe Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for the Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also...

  • Portfolio Resource Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job Summary:The Portfolio Resource Coordinator is a key member of the Client Service Team at Paladin Security, responsible for ensuring seamless resource coordination and strategic scheduling support. This role requires proactive problem-solving, effective communication, and a strong understanding of operational processes.Key Responsibilities:Strategically...

  • Portfolio Resource Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job Summary:The Portfolio Resource Coordinator is a key member of the Client Service Team at Paladin Security, responsible for ensuring seamless resource coordination and strategic scheduling support. This role requires proactive problem-solving, effective communication, and a strong understanding of operational processes.Key Responsibilities:Strategically...

  • Portfolio Resource Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator is a key member of the Client Service Team at Paladin Security, responsible for ensuring seamless resource coordination and strategic scheduling support. This role requires proactive problem-solving, effective communication, and a strong understanding of scheduling software.Key ResponsibilitiesStrategically...

  • Portfolio Resource Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Job SummaryThe Portfolio Resource Coordinator is a key member of the Client Service Team at Paladin Security, responsible for ensuring seamless resource coordination and strategic scheduling support. This role requires proactive problem-solving, effective communication, and a strong understanding of scheduling software.Key ResponsibilitiesStrategically...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    {"Key Responsibilities": "Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of the Client Service Team. This involves proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, including...

  • Portfolio Resource Coordinator

    4 days ago

    Edmonton, Alberta, Canada Paladin Security Full time

    {"Key Responsibilities": "Job OverviewThe Portfolio Resource Coordinator plays a critical role in ensuring the smooth operation of the Client Service Team. This involves proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, including...