ERP Systems Administrator
4 months ago
- People – our team is what makes us special
- Passion – from our hearts and minds, demonstrated through our actions
- Priority – we put the customer first, everyday, in everything we do
- Partnership – with each other, our customers, and our suppliers
HOW YOU WILL BE MAKING AN IMPACT:
- Manage and maintain the ERP system, ensuring it operates efficiently and effectively to meet the organization's needs.
- Perform regular system audits to ensure data integrity, security, and compliance with company policies.
- Troubleshoot and resolve ERP-related issues, providing timely and effective support to end users.
- Collaborate with various departments to understand their ERP needs and customize the system to optimize business processes.
- Oversee system upgrades, patches, and new module implementations, ensuring minimal disruption to business operations.
- Develop and maintain detailed documentation, including system configurations, processes, and user guides.
- Provide training and ongoing support to ERP users, ensuring they can utilize the system effectively.
- Monitor system performance and implement necessary improvements to enhance efficiency and reduce downtime.
- Manage user access controls, roles, and permissions to maintain system security and compliance.
- Conduct regular system backups and ensure disaster recovery plans are in place and effective.
- Participate in the planning and execution of ERP system projects, including new implementations, integrations, and upgrades.
- Work closely with external vendors and consultants to resolve complex issues and implement system enhancements.
- Analyze and report on system performance metrics to management, recommending improvements as needed.
- Stay updated on industry trends, emerging technologies, and best practices related to ERP systems.
- Assist with the integration of third-party applications and tools with the ERP system to enhance functionality.
- Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in ERP systems administration, preferably with experience in specific ERP software used by the company (e.g., NetSuite, Oracle, Microsoft Dynamics).
- Strong understanding of business processes and how they integrate with ERP systems.
- Experience with system customization, configuration, and upgrades.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong project management skills, with the ability to manage multiple tasks and priorities simultaneously.
- High attention to detail and a commitment to data accuracy and system integrity.
- Strong problem-solving skills with the ability to troubleshoot complex technical issues.
- Ability to work on-site independently and take initiative in a fast-paced environment.
- Familiarity with ERP security practices and user access management or IAM frameworks.
- Proficiency in SQL and database management.
- Experience with Webservices and RESTful APIs.
- Experience with scripting languages (e.g., Python, JavaScript) is an asset.
- Experience in software development methodologies and lifecycles is an asset.
- Competitive compensation based on experience
- Group insurance plan with health spending account
- Paid Vacation
- Company paid shutdown from Christmas to New Years
- Matching RRSP program
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