Mail Service Representative

6 months ago


Montreal, Canada Sun Life Full time

Job Description

:

Schedule: Monday to Friday- 7h00 AM to 4h00PM - IN OFFICE

Salary: $42,900

This role offers an exciting opportunity to work in a fast paced, dynamic team environment, providing support to our Business areas. Successful candidate will work closely with other members of the Canadian Document Services team, in a production process to ensure service standards are met daily.

What will you do:

Daily mail deliveries;

Processing of Canada Post mail and Courier mail via Purolator;

Sorting of internal system generated output;

Accountable for quality of material processed;

Accountable for understanding the end-to-end processes for Canadian Document Services;

Responsible for communicating change that could lead to positive process enhancements;

Maintain professional positive attitude within all areas of Sun Life Financial;

Recognizing what needs to be done to meet customer and business needs;


What do you need to succeed:

Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide;

Complete all work with a high attention to detail and accuracy;

Focus on Customer Service;

Problem solving skills;

Computer knowledgeable;

Ability to work in a fast paced environment;

Unique requirements:

Limited vacation during peak seasons;

Ability to lift items weighing 50 to 75 lbs;

Ability to work overtime with minimal notice when volumes dictate;

May required to go at De Gaspé location

Must be able to obtain Reliability Status through the Government of Canada before a start date can be confirmed (includes a background check with fingerprinting by the RCMP)


Why join Sun Life:

Flexible Benefits from the day you join to meet the needs of you and your family

The opportunity to move along a variety of career paths with amazing networking potential

A friendly, collaborative and inclusive culture


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