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Regional Operations Manager

2 months ago

Langley, Canada Airgas Full time

How will you CONTRIBUTE

and GROW?Under the direction of the Regional Vice President, and in conjunction with the operational directives set by the Vice President of Operations, the Regional Operations Manager contributes to the overall profitability of the company by maintaining a high standard of efficiency and effectiveness of all operations activities within the region including fleet, parts, service, and operations process.

Essential Functions

Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines. 

Overall accountability for the regions operations including fleet distribution, service, parts, and adherence to standard process and controls

Indirect responsibility for all facilities within a region including branches, yards, equipment centers, distributions centers and the equipment and tools located in the facilities

Directly manages operations staff for the region including the Regional Service Manager and the Regional Parts Coordinator. Indirectly manages the Regional Fleet Coordinator.

Works closely with Accounts Receivable and Branch Manager on collection efforts to maintain company targeted DSO.

Assists District Manager in new hire training, on boarding, Airgas University and all safety aspects of getting new branch associates indoctrinated.

Interfaces with the District Manager in all aspects of day to day branch management.

Accountable to manage multiple change programs within the region sponsored through corporate operations to drive standardization and efficiency

Overseas regional training programs. This includes regular branch visits and audits, hands-on training and coaching to implement multiple change initiatives

Monitors the day-to-day operations, troubleshoots and resolve issues across all facilities in the region

Effectively coordinates with peers in other regions to implement and maintain corporate initiatives and programs

Ensures all governmental regulatory requirements are met at all branches within the region.

Performs other related duties as required

________________________

Are you a MATCH?

Qualifications

Competency Statements

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Building Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

Change Agent: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations

Decision Quality: Ability to make sound decisions in the absence of complete information. Relies on a mixture of analysis, wisdom, experience and judgment. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice. 

Develops Talent: Developing people to meet both their career goals and the organization's goals

Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions

Leveraging Diversity: Fosters in inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the business

Managed Conflict: Building strong customer relationships and delivering customer-centric solutions

Managing Performance: Ensures that the work of those under their supervision supports and furthers the goals and objectives of the business. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Instill accountability and give guidance, learning opportunities and exposure.

Project Management: Knowing the most effective and efficient processes to get things done with a focus on continuous Improvement

Safety & Personal Ownership: Protect own health and safety as well as that of others report unsafe situations and make others aware of possible risks take into account safety in daily work

Education

Bachelor's degree, College Diploma, or equivalent experience in a job related discipline preferred. Related experience will be taken into consideration.

Experience

10+ years of experience in related industry

5+ years working knowledge as an operational territory manager 

5+ years management experience

Skills and Abilities

Attention to detail and solid organizational skills

Ability to multi-task and work independently with little supervision

Ability to work in a fast-paced team environment

Ability to work on multiple projects, meets deadlines, and creatively solves problems

Adaptable to set and prioritize work with varying exceptions

Ability to work with a wide variety of people with different personalities and backgrounds

Good knowledge of welding processes and equipment

Ability to work independently and under pressure to meet deadlines.

Excellent organizational, written and oral communication, listening and presentation skills.

Exceptional public speaking and negotiating skills.

Self-starter, self-motivated, sense of urgency, well organized, ability to achieve goals, ability to focus and pay attention to detail.

Ability to make sound business decisions 

Ability to effectively present information and respond to questions from groups in a business setting.

Strong computer skills including Microsoft Office products.

Communicates with clarity, verbally in one on one or group situations, and over the telephone

Communicates well in writing by composing clear documents

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.