Customer service manager

19 hours ago


Chambly, Canada Wajax Corporation Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Français
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
Education
  • Secondary (high) school graduation certificate
Work site environment
  • Heavy equipment
Work setting
  • Oil and gas industry
  • Repair
  • Mining Industry
Tasks
  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Train or arrange for training
  • Monitor quality and production levels
  • Establish and maintain contact with suppliers
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
Personal suitability
  • Adaptability
  • Analytical
  • Efficiency
  • Goal-oriented
  • Proactive
  • Time management
  • Client focus
  • Team player
  • Ability to multitask
Experience
  • 3 years to less than 5 years
Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Financial benefits
  • Pension plan
Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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