Commercial Banking Relationship Manager, Director

5 months ago

Quebec City, Canada 00416 Citibank Canada Full time

Description

de poste

Le gestionnaire des relations avec les entreprises de taille moyenne est un professionnel stratégique qui possède de l’expérience dans les ventes de produits bancaires, la gestion du risque de crédit et du risque financier ainsi qu’une expérience pertinente du marché. *Ce poste est situé à Montréal*. D’excellentes aptitudes en communication sont requises pour négocier à l’interne, souvent à un niveau supérieur. Des habiletés développées en communication et en diplomatie sont requises afin de guider, influencer et convaincre les autres, notamment les collègues dans d’autres domaines, rôles ou traitant d’autres produits et, à l’occasion, les clients externes .Il est responsable des résultats opérationnels directs importants ou des conseils faisant autorité concernant les activités et la croissance de l’entreprise.. Le titulaire du poste est responsable de la gestion du personnel, incluant la gestion des ressources et de la répartition du travail au sein de l’équipe et desprojets.

Responsabilités :

Établir des listes de clients potentiels et conclure de nouvelles relations de gestion de prêt et de trésorerie pour la constitution de portefeuilles à travers le Québec et l’est du Canada; Inviter les clients à approfondir leurs relations et, de façon proactive, à posséder, à répondre, à découvrir et à anticiper les besoins, les obstacles, les attentes et les risques futurs; Présenter des solutions aux clients pour bâtir et renforcer un portefeuille efficace; Collaborer avec des spécialistes des produits et des spécialistes sur le sujet concerné afin de structurer des solutions innovatrices et personnalisées qui répondent aux besoins individuels des clients; Travailler en étroite collaboration avec le gestionnaire de cas à l’intégration et à la fidélisation des clients, en veillant à ce que les livrables appropriés « Connaissez votre client » (KYC) et les autres livrables de conformité soient respectés; Identifier les opportunités de ventes croisées pour approfondir et augmenter la part de portefeuille; Maximiser l’expérience client en partageant de façon proactive les mises à jour sur les marchés, les tendances et les renseignements; Stimuler l’innovation dans les solutions que nous offrons à nos clients et poursuivre le développement de nos activités lorsque nécessaire et approprié; Mettre en œuvre des initiatives stratégiques lancées au niveau central à tous les niveaux (groupe, banque, marché commercial et BEI); Réseauter avec les clients afin de repérer les nouvelles occasions d’affaires potentielles; Administrer la relation de crédit du client, coordonner et superviser l’ensemble du processus avec les partenaires de souscription, s’assurer de l’application adéquate des politiques et des processus institutionnels; S’assurer en tout temps de la conformité aux exigences réglementaires et aux politiques et lignes directrices de Citi; Évaluer adéquatement le risque lorsque des décisions d’affaires sont prises, en tenant compte particulièrement de la réputation de l’entreprise et en protégeant Citigroup, ses clients et ses actifs, en respectant les lois, les règles et les règlements applicables, en adhérant à la Politique, en faisant preuve d’un bon jugement éthique en ce qui concerne le comportement personnel, la conduite et les pratiques commerciales, et en relevant, en gérant et en signalant les problèmes de contrôle avec transparence.


Compétences :

Avoir plus de 15 années d’expérience Être bilingue (français et anglais). La maitrise de l’anglais est requise comme Citi cherche à mettre en place cette ligne d’affaire (banque commerciale) à Montréal. Il n’y a donc présentement pas ’'équipe en place dont les membres pourraient interagir avec leurs collègues anglophones à l’échelle globale. Avoir une connaissance approfondie des processus et des produits bancaires et d’investissement, incluant les marchés de capitaux, ainsi que des conseils et des solutions bancaires et financiers judicieux que nous offrons à nos clients Démontrer des compétences en crédit de niveau avancé; en structure d’opérations plus complexes, y compris des opérations mondiales Démontrer un niveau d’expertise en détection rapide Démontrer des compétences spécialisées en matière de crédit et de sensibilité au marché; est capable de structurer toutes les opérations de crédit et de guider le personnel tout au long du processus d’approbation des opérations de crédit Démontrer une connaissance approfondie des processus de crédit et de l’attrait de crédit de Citi Avoir la capacité de travailler efficacement en équipe Avoir la capacité de coordonner des équipes multifonctionnelles pour offrir une expérience client exceptionnelle Détenir d’excellentes habiletés en relations interpersonnelles, en communication et en influence (p. ex., négociation, consultation, leadership) Avoir la capacité de travailler sous pression tout en prenant de bonnes décisions Être hautement concentré, capable de cerner rapidement les priorités clés, de communiquer clairement les priorités Être responsable des résultats opérationnels directs importants ou des conseils faisant autorité concernant les activités de l’entreprise, et éventuellement de gestion de personnel. Avoir une approche proactive visant à renforcer les relations d’affaires avec les clients, offrir une expérience client simple, sécuritaire et transparente Avoir la capacité d’adopter les nouvelles technologies et de comprendre le rôle du numérique dans l’expérience que nous offrons à nos clients Avoir la capacité d’ajuster rapidement les priorités en fonction des données les plus récentes


Éducation :

Baccalauréat/diplôme universitaire, maîtrise préférée. Le titre de CFA est un atout.

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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