Compliance Business Oversight Manager

Description

JOB DESCRIPTION & KEY ACCOUNTABILITIES

Do you want to dive into the intersection of fairness and AI? Do you want to tackle how we can leverage explainability approaches to understand models? Are you passionate about technology and ethics? Are you interested in how governments and regulators are looking to address risks from AI and Generative AI? If so, then this is a job for you.

As the backbone of our financial system, banks have rich large-scale datasets and are rapidly adopting modeling solutions to improve customer experience and drive business performance, including AI and machine learning. While models are increasingly pervasive across society, there are many outstanding questions and challenges to ensure that model outcomes are fair and transparent. In this position, you will play a key role in ensuring the appropriate application of models.

This position reports to the Senior Manager, Compliance Oversight of Models Office. Detailed accountabilities include:

Identify, analyze, summarize and report on AI-related laws, rules, and regulatory developments

Lead regulatory change management activities for COMO, liaising with internal stakeholders

Proactively advise the business of new and changed regulation and/or policy

Update TD policy and standards and develop new artifacts based on updated / new laws, rules, and regulations

Perform independent inherent and residual risk assessments of the business segments, including evaluation model development procedures and practices against AI regulations

Develop training materials and guidelines to help businesses address regulatory compliance and regulatory change throughout the model lifecycle

Review regulatory compliance management of AI initiatives across TD and build a close working relationship with business units across the Enterprise

TEAM DESCRIPTION

The successful candidate will join the Compliance Oversight of Models Office (COMO), an interdisciplinary team that sits at the intersection of data science, regulatory understanding, and ethics. COMO is responsible for the global compliance oversight of models from a regulatory compliance perspective. COMO's oversight spans the model lifecycle and engagement with disparate model stakeholders. The COMO mandate includes but is not limited to:

Assessing models for regulatory compliance;

Providing oversight and independent challenge to approaches used to identify, assess, and address regulatory compliance risk; and

Supporting the business in monitoring regulatory compliance and removing or mitigating risk throughout the model lifecycle.

COMO embraces a multidisciplinary approach, celebrating the alternative, multi-faceted perspectives needed to ensure that AI is developed and deployed ethically. COMO is committed to helping team members develop professionally and expand their horizons because the best way to address the challenges of tomorrow is to have a team that can see those challenges today.

DEPARTMENT OVERVIEW

The Global Compliance Department mission is to foster a culture of integrity, ethics and compliance and deliver independent risk management and oversight of regulatory compliance risk and conduct risk throughout TD. This is performed in accordance with the Global Compliance Department Mandate, in execution of the Global Compliance Operating Framework (GCOF). The department achieves this by independently assessing the adequacy of, adherence to and effectiveness of regulatory compliance management programs and controls in the business; delivering objective guidance and independent challenge; proactively managing regulatory change; and providing trusted and reliable reporting, advice and opinion to senior leadership and the Board on the state of regulatory compliance risks, controls and outcomes.

Job Requirements

Good understanding of compliance processes and regulatory environment, including monitoring and oversight functions

Good knowledge of artificial intelligence and machine learning

Knowledge of relevant legislation, regulations, and industry standards for financial services

Able to breakdown and describe technical concepts in business terms and frame questions in the correct context for the audience

Experience with coordination of processes involving multiple groups and stakeholders, ensuring that activities are completed timely and efficiently

Strong analytical and problem-solving skills with strong attending to detail to drive problem framing and solutioning

Strong verbal, written and text analysis skills

Strong relationship management skills

Ability to influence people and deal with conflicting points of view

Ability to deal with all levels of staff within the enterprise

Able to accept and manage conflicting points of view and work collaboratively

Ability to think "out of the box" to effect creative and responsive solutions

Professional experience in a governance related field (e.g. Compliance, Risk Management, AML, Legal, Audit)

Additional Information

Undergraduate degree

Relevant professional designations and/or certifications as required

7+ years relevant experience

Technical background

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):