Optometric Assistant

2 weeks ago


Toronto, Canada LMC Healthcare Full time
LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Alberta & Ontario). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

Currently, our growing team is looking for a  Receptionist  who can work with us in two of our clinics located in Scarborough and Bayview. This is a permanent part-time position requiring approximately 30 hours of in office work Monday to Thursday.

Responsibilities: Greeting patients in person, by telephone, or online Booking/Scheduling appointments Marking recalls and cold calls to book appointments Pretesting patients and other auxiliary tests Explain procedures and costs to patients Check-in and check out patients in the clinic Facilitate patient referrals to other healthcare professionals Assisting in ordering contact lenses Ensuring the office is billed properly for orders and proper credits are issued Requirements: High School or College Graduate Excellent verbal and communication skills Strong interpersonal skills, friendly and caring, outgoing personality Customer service experience is essential Confidence in cold calling Must be proficient with computers and excel spreadsheets Able to follow directions and take personal responsibility for actions Must demonstrate strong time management and organizational skills Ability to work independently and in a team Passion for learning and dealing with people Able to follow through on tasks with attention to detail Able to multitask



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