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Live Event Crew Director

4 months ago


Montreal, Canada PixMob Full time

PixMob is one of the world’s leaders in creating immersive experiences for live events. You might have seen 60,000 people lighting up at the Super Bowl. Or at a Coldplay concert. Our goal is to ignite collective joy for fans worldwide.

We work with international artists, event organizers, sports teams and brands who care about creating unique & memorable experiences for their guests. PixMob is rooted in design and innovation. Alongside our customers, we reinvent immersive experiences through advanced wireless technologies engineered in-house, at our Montreal HQ. From rapid-prototyping to mass-manufacturing, we are fully vertically integrated to keep pushing the boundaries of the possible. We are leading the way with our sustainability efforts as we have been fighting against single-use plastics. We focus our efforts on using recycled or plant-based compostable materials and encouraging our clients to recycle our products.

The culture at PixMob is one based on humility, relentlessness and cooperation. We operate in a competitive market and need to keep innovating to stay ahead. People who thrive have a deep curiosity to keep improving, learning and coaching others. Our clients are some of the most creative people in the industry and rightfully the most demanding.

Working in close relationship with the Vice-President of Production, the Live Event Crew Director ensures the delivery of our immersive live experiences in a timely, efficient and professional way. Accordingly, he guides and leads the Crew to develop a highly competent and efficient group of dedicated Lighting programmers, Pixel Managers and Event Technicians.

The main responsibilities for this position are the following:

Guide, lead and oversee the Production Crew (Lighting Programmers, Pixel Managers, and Event Technicians)

Ensure efficient operation and performance to foster excellence in delivering our immersive experiences.

Provide guidance, mentorship, and coaching to team members to foster professional growth and development.

Participate actively in developing and optimizing the delivery processes for the Production Vice-Presidency.

Propose and implement appropriate systems and contracts

Develop and maintain a network of freelance staff worldwide.

Collaborate with the Live Event Director to do resource assignations to events

Develop & maintain the availability & dispatch system.

Develop and put in place a process for evaluating the Crew to ensure performance standards are met and to provide feedback for improvement.

Foster a collaborative and supportive team environment, promoting open communication and teamwork.

Coordinate with other departments to facilitate seamless event execution and ensure client satisfaction.

Ensure adherence to safety protocols and guidelines to maintain a safe working environment during events for our Crew.

Conduct quality checks to ensure equipment performance meets standards and addresses any deficiencies.

Conduct post-event debriefs with the team to review performance and identify areas for improvement.

Implement feedback and recommendations to enhance processes and deliver better outcomes for future events.

Competencies and requirements for this position:

College Degree in related fields

Strong leadership and management skills, with 8 to 10 years years years of experience in leading teams in fast-paced environments, and in different timezones

5 to 8 years of previous experience in live event production, Lighting technology, or a related field

Experience in process optimization and developing efficient practices

Technical certifications or training in live event production are a plus

A basic understanding of MA2 or MA3 consoles and other industry-standard equipment and software are a plus

Excellent problem-solving abilities and the ability to thrive under pressure

Exceptional communication and interpersonal skills, with fluency in English and knowledge of functional French

Availability to travel up to 20% of the time. Position based at Montreal’s Headquarters.

What we offer:

A dynamic and inclusive company culture, which you will help evolve over time

Salary based on experience

Occasional remote work possible

4 weeks of paid vacation 

A competitive collective insurance

Attractive career opportunities

Equal opportunities for all, regardless of gender (m/f/x)

Creative and brilliant colleagues

Language & Inclusivity:

The candidate must possess fluent proficiency in English communication skills as day to day business will be done with international clients, including but not limited to the US market / European Market / Asia Pacific / etc.

Inclusivity is at the heart of our culture. We welcome and value candidates from all backgrounds, identities, and experiences. Please note that our job posting uses simplified grammar to facilitate comprehension between languages, and is not meant to discriminate nor foster biases between gender identities. Join us in creating a diverse and inclusive workplace where everyone feels respected and empowered.

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