(Senior) Field Application Engineer

4 weeks ago

Ottawa, Canada FRAMOS Group Full time
ABOUT THE ROLE

Are you a technology enthusiast with a background in technical customer consultancy or (field) application engineering? 

We are FRAMOS, an international product-driven tech company of more than 180 amazing people from all over the world. We are looking for a (Senior) Field Application Engineer to join our team in order to support our sales engineers during technically demanding project discussions. You will help to show our capabilities, use your technical skillset to find optimal solutions for specific customer applications, and be part of convincing customers to choose FRAMOS as their experienced partner for imaging projects.


As a Field Application Engineer, your daily duties will be exciting and varied, giving you lots of room to explore imaging solutions and apply your vast imaging know-how for our customer’s needs. 

YOUR RESPONSIBILITIES 

  • You will be supporting Sales with technical knowledge on customer opportunities, starting from pre-sales consultancy all the way through the sales cycle up to successful design-in.
  • You will consult customers and propose imaging solutions, including participating in customer calls, as well as on-site visits together with Sales
  • You will think of viable technical solutions and verify your innovative ideas through discussing feasibility with our Engineering team 
  • You will convincingly present solutions and demonstrate hardware setups to customers directly in calls, as well as at events
  • You are aiming to become a trusted advisor for FRAMOS customers and the imaging industry after all, living and breathing one of our company core values “Customer 1st"
  • At events such as fairs, you will act as a technical representative liaising with customers, partners, and industry thought leaders
  • Within FRAMOS, you will use your organizational and communication skills to reliably interface to various departments like Sales, Product Management, Custom Solutions, Marketing, Engineering, and others
YOUR PROFILE

Most of all, we are looking for an imaging enthusiast deeply rooting for our company’s core values. It is likely that,

  • You are an amazing communicator, thinking in technical solutions using your creativity and ideas to deliver the best possible outcome for our customers
  • You want to make an impact in a fast-growing and changing organization in a high-tech industry
  • You have a strong affinity and profound understanding of a broad variety of technical applications and high-tech verticals like industrial, security and medical, robotics & automation
  • You have a good understanding of hardware and already touched base with software technologies - for example in embedded systems, imaging, optics, physics, and semiconductor components through your studies as well as previous job experiences
  • You have already gained valuable insights into the vision market, vision technology, image sensors, and/or image (pre)processing
  • You feel comfortable working with embedded Linux environment

This role can be based from our office in Ottawa, or remotely anywhere in Ontario. 

About us

FRAMOS® is an imaging expert, trusted advisor, and vision solutions provider. Since 1981 FRAMOS implements the best current and emerging imaging technologies for specific customer requirements and applications. FRAMOS meets these requirements with advanced and proven imaging components from a global network of renowned partners, and proprietary IP.
More than 180 FRAMOS employees world-wide are passionate about the unlimited potential of imaging and help customers achieve the optimum results from every possible scenario. FRAMOS drives and ensures the entire product development journey. This journey starts with the careful selection of imaging components, like image sensors, lenses, through various 3D technologies, to custom development tailored to individual needs and time frames. FRAMOS listens and understands customer challenges. With innovative solutions FRAMOS ensures successful project outcomes and develops long-term customer relations.
OUR CORE VALUES:
PASSION  

  • We strive to be the best at everything we do.
  • We want to learn something new every day.
  • We listen, reflect and understand.
  • We go the extra mile.
INNOVATION
  • We constantly improve.
  • We are comfortable proposing unconventional solutions.
  • We develop ourselves personally and professionally.
TEAM SPIRIT
  • We take care of each other.
  • We give and accept help.
  • We give feedback only on behaviour not on people.
FAIL FORWARD
  • We try, fail, learn and apply.
CUSTOMER 1ST
  • We are passionate about putting our customers at the center of everything we do.
  • We value internal customers just as much as external ones.

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