Sales Advisor

1 month ago


Vaughan, Canada Adecco Canada Full time
Adecco is actively seeking an Inbound Sales Advisor to join our client's team in a fully remote position. You will be the first point of contact for our members, addressing their inquiries and concerns with a focus on exceptional service. Your role will be vital in resolving issues efficiently and effectively, ensuring our members have the best experience possible.
  • Location: Remote in Canada
  • Shift: 40hrs a week and open to work between 8am to 8pm.
    • Mandatory scheduled to work every 2nd weekend
  • Job type: Permanent | Full-time
**Must be available to work varied shifts including weekends and holidays and must be available to attend all scheduled training - time off is not available during the training period.

Responsibilities:
  • Receive and manage inbound telephone inquiries and concerns from members.
  • Navigate through various systems to resolve member requests.
  • Provide exceptional customer service, consistently meeting and exceeding internal quality standards and KPIs.
  • Demonstrate strong problem-solving skills while multitasking in a fast-paced environment.
  • Communicate with empathy and professionalism, fostering strong member relationships.
  • Work varied shifts, including weekends and holidays, and attend all scheduled training (no time off during training).
Requirements:
  • Legal eligibility to work and reside in Canada.
  • Completion of post-secondary education.
  • 2-3 years of customer service experience.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and multitasking abilities.
  • Genuine empathetic communication style.
  • Must provide 2 references from previous managers.
  • Must have completed a double COVID vaccination (verification required).
  • Minimum credit score of 601.
  • Willing to undergo a criminal background check.
Don't miss out on this Remote Inbound Sales Advisor position. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.
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CAB0517


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