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Automotive Journeyman Sprinter Technician

4 months ago

Edmonton, Canada AutoCanada Full time
AutoCanada , one of the country’s largest multi-brand automotive groups, is NOW HIRING automotive enthusiasts looking to grow their careers as a Journeyman Sprinter Technician  and beyond Whether you are freshly entering your automotive apprentice program or looking to continue your journeyman career with a company that refuses to slow down, AutoCanada wants to talk to you about your Technician  career path Working at our busy Service Center, the right candidate for this role will be extremely well organized, computer literate, and ready to work on customer and retail vehicles that are brought into the repair shop with mechanical or other vehicle related concerns. Fantastic at communicating with customer and employees alike, you will be responsible for providing thorough documentation and explanation of the vehicle’s diagnosis, recommended repairs, and completed work as we aim to continually provide the transparent, trustworthy service our clientele has grown accustomed to over the years.

Position Overview:


As a Sprinter Technician , you will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers. 


Job Responsibilities:

Performing vehicle repairs and/or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards Communicating with Parts and Service Advisors regularly to effectively manage production/repairs, cycle times and customer communication Conducting multi-point inspections to make appropriate recommendations for repairs while ensuring the safety and reliability of any vehicle that has been repaired prior to them being returned to the customer Document all work performed on the vehicle RO by creating a story in the on the associated repair order, in a manner consistent with OEM standards, ensuring payment of warranty work is provided by the manufacturer Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as required Providing an exceptional repair experience to drive customer loyalty and department revenue 

Requirements:

A provincially recognized Sprinter Journeyman Technician Mechanic Certificate. Monday to Friday 8am-6pm with a Saturday 9am-4pm rotation on Saturday  Completion of a related post-secondary program and or training courses Professional demeanor and strong work ethic Excellent communication, problem-solving and organizational skills Ability to operate electronic diagnostic equipment Ability to work individually and as part of a team High level of integrity and work ethic  Must possess a valid driver's license and a safe driving history

Work Conditions:

Indoor/outdoor shop environment subject to changing temperatures in hot and cold climates where physically vigorous work is, or may be, required Subject to regular exposure to fumes, dust/ dirt, oil, grease, and noise from equipment operation Work around and operate machinery and other motorized equipment, including operation of motor vehicles with automatic and manual transmissions Sitting, standing, and walking for extended periods of time Lifting, carrying, pushing, and pulling object(s) weighing up to 75 pounds Manipulate hands and fingers to operate a variety of specialized tools and equipment Reach overhead, the shoulder and horizontally to reach and place materials and equipment in certain areas Occasional bending, kneeling, crouching, crawling, turning and twisting to reach various vehicle parts in need of repair Occasional carrying, pushing, or pulling boxes and other vehicle repair equipment to facilitate repairs Clarity of vision at varying distances in various color shades to observe diagnostic instruments, manuals, and other printed information Verbal, auditory, and written capabilities to effectively communicate in an articulate manner

What We Offer:

Competitive pay plans and a motivated group of AutoCanada employees to work alongside Paid professional development and certification reimbursement for eligible employees Medical, dental and vision insurance Prescription insurance that can discount purchases up to 80% Paid holiday and flex time for full time AutoCanada employees Employee Vehicle Purchase & Service programs Health & wellness programs for assistance with gym counseling, physicals, and more Technician appreciation events and companywide contests throughout the calendar year Boot allowance