Floor Solutions Specialist | Burnaby BC

5 months ago

Burnaby, Canada Ames Tile & Stone Full time

Our Story

Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.

Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.

A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl and complementary products.

We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.

Family. History. Proud to be Ames Tile.


Why We Need You:

As the Flooring Solutions Specialist, you will play a key role in providing our customers with the ultimate Ames experience. What does this entail? Being a key resource for our customers with your product expertise and supporting the purchasing process from start to finish.

The successful candidate is energetic, positive, and a dynamic individual with a strong tile and customer service background, excellent interpersonal skills and is looking to grow their sales skills. If this role sparks an interest, we want to hear from you


What You'll Do:

Provide a warm greeting to customers as they enter the building Responds to and processes customer orders, quote requests, and inquiries via phone and email Prompt, professional response and processing of incoming email communications Builds and maintains customer relationships Ensures accuracy when entering sales orders, and compliance of all outlined company policies and procedures Provides expert level information and recommendations on Ames product offerings Route qualified opportunities to the appropriate A&D Representatives or Outside Sales Representatives for further development and closure Works within Ames ERP system (business software management) Provide current pricing and quotes to customers when requested Accurately enter, update, and manage promise dates and open orders ensuring all products transferred to the Branch are required and will be picked up in a timely manner Deal with customer complaints and issues in a prompt, friendly and professional manner, bringing the issue to the appropriate decision maker to rectify the issue Clear instruction to customers picking up product on where to go and the process, efficiently connecting the customer with the Warehouse Team Members Keep workspace, showroom, and display areas clean and free of clutter and dust Handles cash transaction and giving back correct change Taking payments on accounts and filing paperwork Team player, always acting on Ames' best interest. Consistently provides an exceptional level of service for all internal and external customers Works cross-functionally with department teams including operations, sales, and showroom

Who You Are:

1-2 years previous experience in a customer service and/or inside sales role Strong written and verbal communication skills Strong Customer Service skills with a customer first mentality Proficient with a Windows computer environment Ability to work quickly and accurately under pressure Strong ability to multi-task Ability to build and maintain customer relationships Detail oriented and organized Effective time management skills Highly motivated and committed with a desire to succeed Sales experience an asset Tile experience an asset

Ames Benefits & Perks:

Great Place to Work Certified. COR Safety Certified. Work Life Balance Initiatives. Competitive Compensation. Annual Profit-Sharing Program. Comprehensive Benefits, plus a Health Spending Account. Employee Family and Assistance Program. Company Pension Plan. Make a Difference Initiatives through the Ames Family Foundation. Professional Development (Tuition Reimbursement). Hobby & Wellness Allowance. Community Service (Volunteer) Days. Company Events (ft. lots of food). On-Site Starbucks Coffee Machine. Referral Bonuses. On-Site Parking. Ames Tile & Stone Discount (Friends & Family).

Please email resumes and cover letter to Prabjit Lally

Job Type: Full-time, Permanent

Work Location: Burnaby

Work Type: Onsite (in person, because we enjoy spending time with each other and believe curiosity and creativity is more contagious in person).

  • Dermatology Specialist Physician

    3 weeks ago

    Burnaby, British Columbia, Canada Burnaby Hospital Full time

    About This OpportunityBurnaby Hospital is seeking a skilled Dermatology specialist to join our team. As a consulting dermatologist, you will provide general dermatology care to the community of Burnaby.Job SummaryWe are looking for a board-certified dermatologist with expertise in providing specialist general dermatology care to join our dynamic team at...

  • Carrier Sales Specialist

    5 months ago

    Burnaby, Canada Fuze Logistics Services Inc Full time

    **Carrier Sales Specialist - Burnaby, BC Office** Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are currently looking for a Carrier Sales Specialists to join our team in...

  • Product Display Specialist

    4 weeks ago

    Burnaby, British Columbia, Canada CB Canada Full time

    About the RoleCB Canada is seeking a Product Display Specialist to join their team in Burnaby, BC. This role involves visiting designated stores weekly, bringing out pallets from receiving, and placing products on shelves or overhead space.Key Responsibilities:Visit designated stores on a weekly basisBring out pallets from receiving and place products on...

  • Receptionist - Burnaby

    2 months ago

    Burnaby, Canada BC SPCA Full time

    3202 Norland Ave, Burnaby, BC V5B 3B3, Canada Req #2864 Friday, October 11, 2024 If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: **POSITION**:...

  • Electrical Design Specialist

    1 week ago

    Burnaby, British Columbia, Canada BC Hydro Full time

    About the Role:">BC Hydro is seeking an experienced Electrical Design Specialist to join our team in Burnaby, BC. This is a permanent position with a salary range of $78,000.00 - $84,100.00 per year.">Job Summary:">The successful candidate will be responsible for designing and developing electrical systems for BC Hydro's distribution network. This includes...

  • Laboratory Technician

    3 months ago

    Burnaby, Canada Company: Bureau Veritas Full time

    Laboratory Technician - Burnaby, BC 1**Date**:Sep 26, 2024 **Location**: Burnaby, British Columbia, CA **Company**:Bureau Veritas **A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES** Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race,...

  • CareCorp Seniors Services | Nurse Care Provider Opportunity in Burnaby, BC | burnaby, bc

    2 days ago

    Burnaby, Canada CareCorp Seniors Services Full time

    Job Title: Licensed Practical NurseAbout the Role: CareCorp Senior Services is a reputable organization providing exceptional healthcare and support services to long-term care facilities across British Columbia. We are seeking a compassionate and caring Licensed Practical Nurse to join our team in one of our beautiful long-term care facilities in Burnaby,...

  • Infectious Disease Specialist

    6 months ago

    Burnaby, Canada Fraser Health Full time

    Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon within the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, which is home to six Métis Chartered Communities.Burnaby...

  • Infectious Disease Specialist

    4 months ago

    Burnaby, Canada Fraser Health Full time

    Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon within the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, which is home to six Métis Chartered Communities.Burnaby...

  • Laboratory Specialist

    1 week ago

    Burnaby, British Columbia, Canada LifeLabs Full time

    Job SummaryWe are seeking a skilled Medical Lab Technologist to join our team in Burnaby, BC. As a Medical Lab Technologist, you will play a critical role in providing accurate and timely interpretive and diagnostic specimen testing and reporting.About the RoleConduct a wide range of diagnostic and interpretive specimen testingPerform, interpret, and release...

  • Dental Receptionist, Middlegate Burnaby, Bc

    6 months ago

    Burnaby, Canada 123Dentist Full time

    The team at Middlegate Burnaby Dentist located in Burnaby, BC are looking for a passionate, hard-working **Dental Receptionist **on a part-time basis. The ideal Dental Receptionist for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently. 123Dentist...

  • Sub-contract Cleaner

    3 months ago

    Burnaby, Canada Everclean Facility Services Full time

    Sub-Contract Cleaner - Vancouver/Burnaby Presently we are seeking sub-contract cleaners with commercial cleaning experience for various locations in Vancouver/Burnaby, BC. This is a sub-contract position where you have your own company, equipment and labour and we contract work to you. Work is performed outside business hours. **Responsibilities** -...

  • Telenurse - Healthlink Bc Burnaby or Langley, Bc

    7 days ago

    Burnaby, Canada PHSA Full time

    **TeleNurse - Multiple Opportunities Available!** HealthLink BC Burnaby or Langley, BC Are you looking for a change? Have you been interested in learning more about Telenursing? The telenurse is responsible for providing safe, competent and ethical telehealth nursing in accordance with HLBC mission, strategic plan, legislative requirements, operational...

  • Healthcare Professional

    4 days ago

    Burnaby, British Columbia, Canada Save-On-Foods Full time

    About Our Pharmacy TeamAs a valued member of our innovative Western Canadian company, our pharmacy teams are dedicated to helping customers and communities adopt healthier lifestyles by delivering high-quality patient-centered care. We are passionate about making a difference in the lives of our patients every day.Job OpportunityWe are hiring for a...

  • Administrative Assistant 1

    2 months ago

    Burnaby, Canada BC Hydro Full time

    **A workplace powered by you** At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages,...

  • Physiotherapist Opportunity in Edmonds, Burnaby BC

    1 week ago

    Burnaby, British Columbia, Canada Rise & Be Wellness Full time

    Job Title: Physiotherapist Opportunity in Edmonds, Burnaby BCAbout Us:Rise & Be Wellness is a full-service clinic seeking a skilled and compassionate physiotherapist to join our team.Salary: $95.00-$110.00 per hour (competitive)Job Description:We are seeking a dedicated physiotherapist to provide high-quality patient care and rehabilitation services to...

  • Flooring Solutions Professional

    4 weeks ago

    Burnaby, British Columbia, Canada Ames Tile & Stone Full time

    About UsAt Ames Tile & Stone, we pride ourselves on being a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.We are a family-owned business with a strong reputation built over four generations. Our Vancouver-born company was founded in 1912 by two brothers who...

  • Telenurse - Healthlink Bc Burnaby or Langley, Bc

    4 months ago

    Burnaby, Canada PHSA Full time

    **TeleNurse** HealthLink BC Burnaby or Langley, BC Are you looking for a change? Have you been interested in learning more about Telenursing? The telenurse is responsible for providing safe, competent and ethical telehealth nursing in accordance with HLBC mission, strategic plan, legislative requirements, operational policies and clinical guidelines....

  • Telenurse - Healthlink Bc Burnaby

    6 months ago

    Burnaby, Canada PHSA Full time

    **TeleNurse** HealthLink BC Burnaby, BC **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** Are you looking for a change? Have you been interested in learning more about Telenursing? The telenurse is responsible for providing safe, competent and ethical telehealth...

  • Infectious Disease Specialist

    2 weeks ago

    Burnaby, Canada Fraser Health Authority Full time

    Job Summary Burnaby Hospital is seeking a full time locum Infectious Diseases Specialist to provided consultative inpatient and Home IV/OPAT care. The successful candidate will join our team of two other ID specialists, working in collaboration with the regional infectious diseases network. The candidate will also collaborate with hospitalists, internal...