Security & Experience Clerk - Lake Country Co-operative @ WSB Cornerstone Prince Albert

1 month ago

Prince Albert, Canada Federated Co-operatives Limited Full time

Lake Country Co-op invites applications for the position of Full Time Security & Experience Clerk at our Wine, Spirits, and Beer-Cornerstone location in Prince Albert, Saskatchewan.

Who we are:
Lake Country Co-op does business differently. As a co-operative, we believe in working together to provide an exceptional experience to customers and members to enhance the success and vibrancy of our communities, delivering profits back and investing in sustainable growth. To learn more about who we are and how you can help bring our Lake Country Co-op brand to life, visit us at .

Reporting to the Wine, Spirits, and Beer Team Leader, responsibilities for this position include the following:
• Demonstrate the day-to-day behaviors and actions that align with and strengthen Lake Country Co-operative’s vision, mission, values, brand and focus on safety
• Inspect and patrol premises regularly including entrances and parking area
• Responsible for investigating and acting as security agents for area Team Leaders and guests
• Addressing any infractions or incidents and reporting to appropriate Team Leader and Asset Protection
• Utilize de-escalation techniques to manage and resolve conflicts, ensuring a safe and welcoming environment for all
• Answer Radio and investigate disturbances as need by department
• Keeping daily logs of activities addressed
• Alerting authorities in cases of emergency, such as fire or presence of unauthorized persons
• Circulate among visitors, patrons regularly to protect order and enforce trespassing to all uninvited persons
• Respond to shoplifting notifications appropriately and monitor other forms of internal and external loss
• Engage and interact with guests to create a positive shopping experience
• Cart service, general cleaning and site and image maintenance
• Member service and customer care as assigned
• Embody our values of Honesty, Innovation, Responsibility and Respect

Why it Matters:
Our Lake Country Co-op team provides a range of products and services to support our 54,680 member-owners in 20 different communities. Through the work that we do and annual sales of over $700 million we help to build, fuel, feed and grow our communities together.

Who you are:
You are looking for a career in Retail Store Operations and Customer Service:
• You have your grade 12 or equivalent: Experience as a security guard and with customer service would be an asset
• Good understanding of legal guidelines for security and public safety
• CPR or First Aid training would be considered an asset
• You are honest and trustworthy, are results orientated, and strive to be the best in the work that you do
• You are well organized, capable of attaining a high level of production, with a minimum amount of supervision
• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.
• You have outstanding interpersonal and communication and conflict resolution skills
• You have a flexible work schedule including weekends, evenings and holidays
• You have flexibility to work at other Wine, Spirits, and Beer locations, depending on the needs of the team

Our Lake Country Co-op team members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. 

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