Sales Account Manager

4 weeks ago

Toronto, Canada Skullcandy Full time

Position Summary

The Skullcandy Sales Account Manager is based out of Toronto, ON and responsible for cultivating and maintaining retail accounts in Canada through achieving sales goals in consumer electronics, consumer packaged goods, ecommerce and customer marketplace platforms. This is an important and strategic role for the Company where you will be working with multiple departments; namely, Sales, Marketing & Supply Chain teams while reporting directly to the Sr. Director, National Sales.

Primary Functional Responsibilities

  • Cultivate and maintain effective business relationships with accounts: buyers, merchandisers and replenishment team.
  • Consistently work towards better brand enhancement throughout retailer's merchandising and consumer touch points.
  • Provide regular feedback on accounts to management team, work with the marketing team to support key accts events, trainings, etc. Develop long-term sales strategy and short-term, quarterly joint business plans for these key accts, ensuring attainment of company sales goals and profitability - CPFR.
  • Work with Customer's replenishment teams and internal demand planners to ensure accurate forecasting of product needs.
  • Manage accurate records of all pricing, sales productivity, gross profit, expenses, and activity reports.
  • Control expenses to meet budget guidelines. Attain Sales goals, top line, net and profitability targets.

Required Experience & Skills

Education: minimum of 4 years of experience managing retail accounts, including office, mobility, drug and grocery store. Asset if you have worked with major retailers across Canada including but not limited to Walmart, Best Buy, Costco etc.

Competencies

  • Relationship Building: you can talk and connect with a diverse population of people and know how to turn those connections into business opportunities.
  • Follow Up: You close the loop, button things up, seal the deal. In short, you get things done.
  • Negotiating: paramount in this role is the ability to ask good questions, listen actively and make smart tradeoffs to get business done.
  • Problem Solving: ability to see the big picture and act on it.
  • Bias to Action: You are a proven self-starter with a desire to keep moving at the pace of the business.

Skills/Abilities

  • Strong understanding of customer and market dynamics with ability to apply this intelligence to sales strategy; you see the problems coming and can get out in front of them.
  • Strong practical and theoretical understanding of CPFR process.
  • Some travel across Canada required and you must also be able to travel to our Skullcandy office located in Vancouver BC and Park City Utah
  • Understanding of retailer digital platforms and the ability to develop strategies to help create/support customer demand.

You will not only be working with great retail partners, but you'll be working with a dynamic set of peers at the original lifestyle audio brand company. You will also be able to take advantage of industry leading benefits: Fully-paid MSP; extended health, dental and vision insurance; employer-matched RRSP; gym allowance, ski/snowboarding passes.



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