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Coordinator, Finance and Administration, IJM Canada

4 months ago

Toronto, Canada International Justice Mission Full time

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. 

The Need

For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Coordinator, Finance and Administration to provide day to day support for the financial and administrative management of IJM Canada.

The Coordinator, Finance and Administration ensures the reporting of all gifts and the maintenance of accuracy of supporter information and associated data while maintaining confidentiality of privileged and sensitive information.

This position is based in Mississauga, ON, Canada and reports to the Director, Finance.

Responsibilities:

Documentation, Reporting & Data Management

Tracking errors and inconsistencies in Salesforce data and engaging the IJM Global Technology Services Salesforce team to resolve errors or data problems.

Participate in monthly NACRM Governance Meetings using that opportunity to recommend new processes and procedures to create efficiencies within gift processing and management.

Support for off-line gift processing including mail batches, monthly Paypal, Square, and Dressember.

Receiving and entering all donation information from Stripe, cheques, and pre-authorized debit (PAD) into the relevant database, including scanning and attaching original documentation for monthly supporters.

Facilitating recurring donations via credit card and PAD and following-up with exceptions (declined, expired); facilitating gifts in honour/memory of individuals, and facilitating company matching gifts.

Daily monitoring of and clearing of Integration Logs, running Job Requests and checking Stripe account for data integrity.

Review and repair donation reports prior to Finance department reconciliation. Make further adjustments to the reports based on queries from Finance. (monthly reconciliation of bank statements to SF).

Finance Administration Support

Collaborating with the Director of Finance to reconcile monthly Salesforce donation information with accounting software.

Ensuring expenses are properly recorded and reconciled.

The accurate and timely payment of invoices, staff reimbursements and credit cards.

Monthly reconciliation of corporate credit cards.

Supports vendor management and compliance with all vendor procedures.

Preparation of T4A, T4-NR and other tax documents.

Assist the Director of Finance with ad hoc requests during annual financial audit.

Operations and Administrative Support

Point of contact for property management and administrative vendors and manage the inventory of office supplies.

Scanning and retaining soft copies of all necessary forms and documents.

Primary responsibility for all incoming phone calls, and appropriately welcome guests to the IJM Canada office.

Support the safe and normal functioning of the office facilities including acting as the Health and Safety Representative for the organization and ensure that the organization maintains all requirements for a safe work environment.

Provides logistical support to board or all staff meetings.

Provide support to cross-departmental collaboration such as recurring coordinator office hours.

General Tasks

Participate in IJM’s community of spiritual formation.

Qualifications:

Education & Experience

1-2 years of professional experience;

1-2 years experience in data entry and financial administration;

Proven ability to provide professional customer service to a variety of constituents; and

Bachelor’s degree.

Technical Competencies

Working knowledge of Microsoft Office;

Exceptional ability in written and oral communications;

Demonstrated ability to manage and maintain accurate data;

Prior experience using fundraising or sales related CRM, Salesforce preferred; and

Prior experience with QuickBooks preferred.

Non-Technical Competencies

Exceptional EQ and CQ;

Proactive, innovative problem solver;

Humble and resilient;

Excellent relational judgment;

Servant leader; and

Result-oriented.

Critical Qualities:

Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;

Self-starter with strong initiative; 

Disciplined with priorities;

Strong interpersonal skills and self-awareness;

Exceptional verbal and written communication;

Flexible, collaborative and eager to support others;

Effective team player who fosters collaborative environment; and

Adept at creative problem solving.