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Bilingual Claims Processor
4 months ago
If you are an Bilingual Claims Processors professional with strong customer service skills and the ability to work well independently as well as on a team, we would love to connect with you today
Please apply directly to Randstad.ca or submit your resume directly to aditi.gandhi@randstad.ca to learn more about this exciting opportunity
Advantages
Location : 60 Osborne St N, Winnipeg, MB R3C 1V3
Anticipated Start Date: As soon as possible
Duration of Engagement: 6 months
Part-time or Full-time: Full time
Potential convert to permanent: Yes
Salary: $20.90 hourly
Responsibilities
-Handle telephone and email inquiries relating to a specific claim or general insurance policy/ legal matters (minor beneficiaries, estates, etc.);
-May communicate with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development;
-Correspond with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development to request outstanding claim requirements or communicate claims decisions;
-Claim Payment - calculate interest amount when appropriate, update the life claims tracking system and Life Electronic System, prepare cheque requisition using -Prolific (Corporate Cheque writer), complete relevant income tax documentation, prepare payment communication; and
-Other duties as assigned.
Qualifications
-Education/skills acquired at post-secondary level or equivalent e.g. one year Community College certificate;
-More than two years and up to and including four years relatable work experience;
-Communication - states requirements clearly, concisely & logically, but with compassion & empathy as Analysts often communicate with bereaved family members. -Understands who to communicate with, when and in what manner (phone, email, letter);
-Strong communication skills in English and French;
-Customer Service - effectively determines and satisfies customer needs in a timely, accurate, courteous and efficient manner;
-Teamwork - works well as a team member within the department/division. Shares information and fosters cooperation;
-Managing Change - effectively handles the pressures of deadlines & fluctuating work volumes;
Summary
Please apply directly to Randstad.ca or submit your resume directly to aditi.gandhi@randstad.ca to learn more about this exciting opportunity
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.