Sales Consultant

2 months ago

Mirabel, Canada AutoCanada Full time

Company/Planete Mazda 

Location/Mirabel, Montreal, QC

Position/Sales Consultant  

Classification: Full Time, Onsite  

AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Sales Consultant to work at Planete Mazda.  This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Planete Mazda

AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:  

Competitive pay plans and a motivated group of AutoCanada employees to work alongside  Dental and vision insurance  Employee vehicle purchase & service programs  Employee assistance programs focused on health & wellness  Company-wide appreciation events and contests throughout the calendar year  Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States 

Position Overview: 

Sales Consultants inteact with customers online, over the phone and in-person to guide them through the vehicle purchase process.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer-facing experience, a “hunter” mentality with the ability to stay self-focused, and an impressive track record of building relationships to retain customers. 

Job Description:  

Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction  Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’  Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms  Maintain an up-to-date customer database to drive current and future automotive sales for the dealership  Present used and new cars through test drives, demonstrations, and dealership walk-throughs  Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies  Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met  Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction  Stay current on required dealer group and manufacturer training  Other duties as assigned by store leadership 

Requirements:  

Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle  Must be legally authorized to work in Canada Must have a valid driver’s license Must submit to and adequately pass a pre-employment background and MVR screen prior to employment  Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured  High school diploma or equivalent required, bachelor’s degree preferred  3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred  Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.  Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner  Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan 

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