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Lead, Mental Health
4 months ago
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
Health care spending account
Premium defined benefit pension plan
3 personal days and 2 float days annually
Individual contributors start at 3 weeks’ vacation; with 4 weeks at 2 yrs.
Career development opportunities
A collaborative values-based team culture
Wellness programs
A hybrid working model
Participation in
Want to make a difference in your career? Consider this opportunity.
The Mental Health and Addictions Centre of Excellence (MHA CoE) has an exciting and unique opportunity to design and develop an improved system of care for mental health and addictions services in Ontario. Created through legislation in 2020, the MHA CoE will establish a system of improvement and management based on the successes and learnings from other provincial programs like cancer, renal, cardiac, and stroke.
A key member of the team that leads the design and implementation of the inaugural system and clinical strategies, plans, and policies for the MHA CoE. This Lead position contributes their growing subject matter knowledge, experience, and insight to improving the mental well-being of Ontarians through the conception, development and implementation of products and processes that primarily address MHA CoE’S key business support functions which enable and inform the strategic directions of the organization.
Here is what you will be doing:
Planning and leading projects related to mental health and addictions system planning, policies and performance. This includes working closely with health system administrators, clinical experts, health service providers and internal partners across OH, collaborating closely with the Ministry of Health, performance management, developing implementation, change management and evaluation tools, managing project documentation, and contributing to presentations and publications relating to the projects
Facilitating all aspects of program management such as identifying and effectively communicating with relevant stakeholders, driving agendas, and providing input in a collaborative setting to develop and implement strategies to foster quality improvement
Supports meetings including (but not limited to) conducting research for meetings, developing reports and presentations, coordinating logistics, corresponding with meeting participants, leading meetings and/or participating in meetings as recorder when required
Act as a lead to develop subject matter expertise in clinical and/or health system areas of mental health and addictions
Providing expert strategic advice across multiple areas of business and developing comprehensive clinical and/or health system plans and policies
Working with various stakeholders (e.g., subject matter experts, providers, people with lived/living experience, administrators, professional bodies, etc.) and working groups to achieve consensus
Monitoring evidence and conducting jurisdictional scans to understand best practices. Conduct systematic literature reviews
Identifying, resolving, and escalating, as required, issues and risks in a timely manner
Commitment and willingness to be a team player, support colleagues, and ensure program goals are accomplished
Creating, building, and maintaining strong respectful relationships with stakeholders, staff, and senior leadership
Demonstrating and maintaining a positive and creative influence in keeping project momentum moving forward
Fostering understanding and application of plans and policies across the mental health and addictions sector
Lead the development, implementation, and optimization of internal business processes
Supervise and mentor staff when required to do so, including but not limited to providing performance feedback and appropriately escalating issues to management
Here is what you will need to be successful:
Education and Experience
Master’s degree preferred or Undergraduate degree in an appropriate discipline (clinical epidemiology, health services research, business/health administration, sciences) or equivalent combination of education and experience
Five to eight years of healthcare sector experience, including at least three leading key projects and initiatives, and/or health systems planning; or an equivalent combination of education and experience
Experience leading/enabling small to medium-scale strategic projects preferably related to the mental health and addictions field
Demonstrated successful project management and change management experience
Experience with qualitative and quantitative analysis including systematic literature reviews
Experience partnering with internal and external stakeholders to advance the quality agendas
Experience organizing and coordinating small and large meetings for various stakeholders
Experience supervising and/or mentoring team members, including providing performance feedback, identifying performance issues, and appropriately escalating issues to management
Knowledge and Skills
Knowledge of Communities of Practice (clinical) concept, performance, evaluation, indicator development, and/or performance measurement
Knowledge of the Ontario health and social services system, project management, best practices in quality improvement and performance management are preferred
Knowledge of mental health and addictions navigation and/or centralized/coordinated access services/programs is considered an asset
Knowledge of digital health initiatives is considered an asset
Demonstrated ability to work, both as a member of a team and independently, using sound judgment
Considered a trusted colleague and an essential resource in your key areas of accountability for internal team members, external stakeholders, and partners
Highly motivated, results-oriented, team player
Excellent interpersonal, decision-making and facilitation skills
Eagerness to learn about and partner with all regions and departments within the organization to advance the project objectives
Knowledge of health system planning and quality indicator development and reporting
Intermediate proficiency with Microsoft Office programs (e.g. Project, Word, Excel, PowerPoint, Outlook, SharePoint)
Excellent ability to analyze and interpret complex information to deliver a solution that meets the program needs
Excellent communication (written and oral) including developing policies, broad communications, knowledge transfer tools and project materials
Proven ability to develop relationships with key stakeholders to establish trust, credibility, and respect
Enjoy working as part of a team in fast-paced, collaborative environment
Consults with numerous teams, portfolios, and stakeholders to examine problems and find innovative solutions to non-routine problems where information and precedence are not readily available
Identifies trends and make suggestions for positive change in response to problematic trends
Must be able to understand the needs of diverse stakeholders to develop effective solutions and assess impact of recommendations for change
Employment Type: Permanent Full Time
Salary Band: 6
Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: May 31, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
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