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Bilingual Senior Manager, Client Relationships and Operations
4 months ago
Job Requisition ID: 10196
Position Status: Temporary Full Time
Position Type: Hybrid
Office Location: Ottawa (ON); Toronto (ON)
Travel Requirement: Occasional
Language Designation: Bilingual
Language Skill Levels (Read/Write/Speak): CBC
Salary: Our salaries generally range from $ 123553.59 to $ 154441.98 and are based on qualifications and experience.
About CMHC
At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.
Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.
Join us and be part of a team that's committed to making a real difference and be part of something meaningful.
What’s in it for you
We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:
3 weeks of accrued vacation. Annual individual performance bonus. Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive. An inclusive workplace culture and environment with Employee Resource Groups and more. A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.Join the Housing program in the Senior Manager, Client Relationships and Operations position.
This is a temporary position until December 31st, 2025.
What you’ll do:
• Provide strategic direction and leadership to a client relationship management team to achieve CMHC and Government objectives.
• Oversee, manage, grow and diversify relationships with CMHC’s key clients and partners including multi-unit real estate executive, affordable housing partners and other housing industry stakeholders.
• Be responsible for planning, resourcing - people and budgets, as well as for optimizing client experience and efficient delivery (timeliness, transparency, and outcome maximization).
• Leverage cross-functional collaboration to enhance client experience, resolve issues and promote business optimization.
What you should have:
• An undergraduate degree in a related field such as business, finance, or public administration.
• A minimum of 10 years’ experience in multi-unit real estate financing or government affordable housing delivery combined with 5 years of direct or indirect leadership experience.
• Demonstrated experience in managing change and leadings others through change.
• Extensive knowledge in real estate finance, financial markets, credit risk analysis and of multi-until underwriting including in the context of CMHC’s commercial or housing program activities.
• Extensive experience working with housing providers and government partners nationwide; and a demonstrated ability to build alliances and maintain these relationships over time.
• Demonstrated ability to enforces strategies and facilitate the development of desired outcomes.
• Ability to persuade and influence others, tact, diplomacy, and judgment are essential.
• Bilinguism (English / French).
Posting closing date: Note, the competition may remain active until filled.
Our commitment to diversity, equity, and inclusion
We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.
CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.
What happens after you apply
We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.
If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around
