Data Entry Clerk

2 months ago

Markham, Canada Robert Half Full time

We are offering a long-term contract employment opportunity for a Data Entry Clerk in Toronto, Ontario. This role is within the industry and will require you to manage and organize data, provide customer support, and carry out administrative tasks.


Responsibilities:


●     Create client quotes and contracts for all existing customer renewals

●     Execute all phases of the renewal lifecycle, including notifying customers of renewals, building quotes, and closing renewal opportunities

●     Create renewal quotes and contracts that follow company guidelines and expectations.

●     Drive revenue by facilitating follow-through in collaboration with Finance on securing payment from customers.

●     Work in CPQ, ensuring completeness and accuracy of all renewal processes.

●     Maintain a razor-sharp focus on renewal dates with proactive metrics to ensure the timeliness and completion of all renewals.

●     Identify when opportunities need to be escalated and work to find optimal solutions.

●     Proactively identify lengthier and complex renewal scenarios to maintain high on-time renewal rate

●     Maintain a renewal playbooks with best practices, guidelines, and tools to support the Sales and Renewals Team

 

Key Requirements:

●     Highly detail-oriented with the ability to handle a large volume of renewal activity.

●     Customer-focused approach to managing renewals and interactions.

●     Exceptional work ethic with a proactive approach to time management and organization.

●     Excellent communication, organizational, and multi-tasking skills.

●     A team player mentality.


Highly Desired Skills / Education:

●     Familiarity with Software as a Service (SaaS) solutions.

●     Analytics based undergraduate degree or equivalent technical experience required.

●     Salesforce experience preferred.

●     CPQ experience preferred.

 

Success metrics:

●     Percentage of renewals processed without errors.

●     Timeliness of renewal completions. Time taken to complete renewal processes.

●     Reduction in potential blockers and dependencies.

●     Streamlined renewal processes leading to greater operational efficiency.

●     Continuous improvement in renewal management practices based on identified trends and feedback


Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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