Application Development
3 months ago
POC: RSR MSP
Job Title : Ecomms Archive Production Support Engineer
Years of experience : 10 Years
Location: Montreal (Office attendance from day 1- Hybrid 3x per week)
About Us: Brokerage is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Technology at Brokerage Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient, safe, efficient, smart, fast and flexible. Technology redefines how we do business in global, complex and dynamic financial markets. We have a large number of award-winning technology platforms that help to propel our Firm's businesses to be the top in the market. We have built strong techno-functional teams which partner with our offices globally taking global ownership of systems and products. We have a vibrant and diverse mix of technologists working on different technologies and functional domains. There is a large focus on innovation, inclusion, giving back to the community and sharing knowledge.
Department Profile: Brokerage is seeking an experienced and ambitious candidate to join their Electronic Communications Archive (ECA) Engineering squad. The squad is responsible for managing the archive solutions for all electronic communications in the firm, in order to meet the legal and regulatory obligations. This includes ensuring the archiving, reconciliation and retention of all messaging content such as email, instant messaging (IM), SMS, collaboration and social media content. The primary clients include Legal, Compliance and ITRFD groups that are responsible for managing the Firm's Litigation and Regulatory requirements.
What you'll do: This position is for a proactive and experienced site reliability engineer who has a strong background supporting mission-critical applications. The team member will work in an agile based squad with mixed skill sets and be an equal contributor in this environment. The candidate will work with infrastructure teams, application developers, and product owners in the firm. The supported systems are critical to the regular functioning of the firm and prior experience in a dynamic, real-time environment is desirable. One of the major responsibilities of the archive team is to ensure any platform with messaging components adheres to the Firm's compliance requirement. The process requires coordination between different stakeholders to achieve this objective.
-Candidate must be well versed in mission-critical application and infrastructure support.
-Experience with change/incident/problem management processes and ticketing systems such as Service Now.
-Candidate must have background in Information Technology Infrastructure Library (ITIL) practices and Agile experience.
-Candidate must have strong technical experience in Linux environment, excellent troubleshooting skills, scripting skills (Python, Shell and Perl), experience with job scheduling tools like Autosys.
-Candidate should be passionate innovator, willing to improve status quo and adapt in continuously evolving environment.
-Candidate would also be responsible for the improvement, growth and evolution of the archive process, including process documentation, best practices, tracking, and scoping.
-Candidate must be well organized, have strong communication and interpersonal skills.
-The candidates should be detail orientated and possess strong analytical skills.
-They must demonstrate initiative, good judgement, be confident working independently and be comfortable handling sensitive, confidential information.
Primary Skill:
-10+ years of experience in an operations role in the Linux environment
-Good understanding of application deployment, storage technologies, and infrastructure
-Good analytic capability for application troubleshooting.
-Good knowledge about SRE principal.
-Scripting capability (Shell, plus Python or Perl)
-Working experience with DBMS such as DB2
-Previous experience with change, incident, and problem management practices
-Job scheduling, monitoring, and troubleshooting.
Skills Desired:
-Exceptional written and verbal communication skills
-Good understanding of ITIL, with previous experience in implementing an following the ITIL guidelines
-Experience with Agile methodology. -Experience with SAAS platforms.
-Experience working with regulatory, compliance and/or litigation group within the Financial Industry
-Vendor management skills with previous experience working with vendor operation teams.
Brokerage is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
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