Senior Administrative Support

1 week ago


SaintHyacinthe, Canada Intact Financial Corporation Full time
JOB DESCRIPTION

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Dans l’équipe d’assignation biens, nous contribuons à la satisfaction du client en trouvant des façons d’assigner le bon expert au bon dossier. Pour accomplir cette mission, nous avons créé des systèmes intuitifs et une base de connaissance impressionnante. Que ce soit au quotidien ou en période de catastrophe, l’équipe d’assignation est toujours dans le feu de l’action. En tant qu’agent administratif principal, votre travail aura un impact concret sur l’ensemble des opérations biens. 

Ce que vous accomplirez chez nous :  

Responsable de l'assignation des dossiers de réclamations aux experts en sinistres biens Déterminer le niveau de complexité des réclamations et les assigner au bon groupe d’experts Contribuer à maintenir à jour nos fichiers de références des territoires et des compétences Envoyer des avis lors de pertes majeures  Travailler en étroite collaboration avec les autres départements internes Fournir des comptes-rendus à la direction des assignations  Participer à la gestion des horaires des experts  Participer à notre processus d’amélioration continue de nos outils et pratiques Établir des stratégies d’assignation  Toute autres tâches connexes

Ce que vous mettrez à profit :  

Une expérience pertinente dans le domaine de l’assurance Un sens de l’analyse aiguisé et vous avez une grande capacité à prendre des décisions L’aptitude à présenter des solutions afin d’optimiser les processus Bilinguisme (français / anglais) - Nécessité d’interagir sur une base régulière avec des collègues partout au pays Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.



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