Bilingual Receptionist

2 months ago

Dieppe, Canada Natalie LeBlanc - Desjardins Insurance Agent Full time

Job Posting: Receptionist / Office Administrator at Desjardins Insurance

Location: Dieppe, NB

Full-Time

About Desjardins Insurance: 

Desjardins Insurance stands as a leading provider in the insurance industry, committed to delivering exceptional service and support to our clients. We are currently seeking a highly organized, detail-oriented Bilingual Receptionist / Office Administrator who excels in a dynamic environment to join our team.

Job Summary: 

The Receptionist / Office Administrator plays a crucial role in supporting the agency's operations and client services. This position is perfect for a proactive multitasker who can efficiently handle administrative duties and ensure seamless office operations.

Key Responsibilities:

  • Communication Management:
    • Answer and manage incoming calls including screening, redirecting, and noting messages.
    • Distribute messages and calls to appropriate personnel or departments.
  • Operational Support:
    • Oversee critical beginning of the day tasks, such as managing non-payments to ensure operational smoothness.
    • Manage 'Messages to Return' boxes, ensuring timely distribution and action.
    • Handle bank deposits and payments with high accuracy.
  • Administrative Duties:
    • Assist in processing and distribution of mail, packages, and deliveries.
    • Support sales and service teams to meet office's client service and sales objectives.
  • Supply and Resource Management:
    • Order and manage inventory of office supplies and essentials.
  • General Support:
    • Assist with document preparation, scheduling, and project coordination as assigned.

Required Qualifications:

  • Associate's degree or higher in office administration, business administration, or a related field preferred.
  • At least 2 years of experience in a receptionist or office administrator role, with demonstrated competency in administrative tasks.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
  • Proficiency in MS Office suite and familiarity with office management systems.
  • Commitment to high levels of customer service and support.
  • General Insurance Licensing is preferred (Level 1 or Level 2), but not required at time of interview.  
  • Fully bilingual in English and French, with strong written and verbal communication skills.

Why Join Desjardins Insurance?

  • Salary range from $40,000 to $45,000, with additional commission opportunities, rewarding performance.
  • Extensive health coverage (medical, dental, vision) starting after a three-month probationary period.
  • Career growth opportunity and advancement through professional development programs.

Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and experience to natalie.leblanc@desjardins.com.

 

 

 

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