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Operations Support Clerk
3 months ago
Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, savings match plans, overtime, shift premiums and a DC Pension Plan after 24 months. If you are passionate about delivering 5 Star Customer Service, we would love to hear from you.
Job Title: Operations Support Clerk
Reporting To: Customer Operations Manager
Department: Customer Operations
Location: Markham
Rate of Pay: UNIFOR Clerical Range 2
File number: 2560
Hours of Work: 35 hours per week: Monday to Friday: 8:00 a.m. – 4:00 p.m.
The primary focus of this role will involve acting as a triage point of contact and support for cross functional teams including Energy Management Consultants, District Sales Managers, General Managers and Sales Support to drive resolutions on deficient HVAC contracts. The role itself is a key support role to both the install and service business. This key function will ensure that corporate goals are met in a manner that provides best-in-class service delivery and customer satisfaction.
Responsibilities:
Qualifications:
This position applies to UNIFOR Local 975.
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.