Manager, Accounts Receivable

4 months ago

Mississauga, Canada FirstService Residential Full time

Manager, Accounts Receivable

FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. 

Job Responsibilities:

As a member of the leadership group in FirstService Residential’s Client Accounting Department, the Manager Accounts Receivable, (“Manager”) ensures excellent service is delivered to internal and external clients. This position involves a mixture of detail-oriented process activity and leadership ability. The Manager will lead the Accounts Receivable (AR) team towards 100% accuracy, display excellent problem solving and issue resolution skills and foster an environment of continuous improvement.

  Duties & Responsibilities: 

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. 
 

Manages Accounts Receivable staff for client properties/associations.  Monitors Accounts Receivable staff activities to ensure all tasks are completed accordingly and in a timely manner. Maintains the AR procedure manual and ensures processes are kept current and in accordance with company best practices and standards and ensures consistent adherence to the Ontario Condominium Act. Identifies reoccurring errors and recommend training, documents, and/or procedures to reduce errors.  Responsible for ensuring that all customer enquiries (emails and telephone calls) are appropriately handled, addressed, or forwarded to the correct party in a timely manner. Responsible for maintaining the highest level of customer care while demonstrating a friendly and cooperative attitude. Responsible for review of terminated association items completed by staff when necessary (as listed on AR termination checklist). Maintains proficiency in FirstService Residential’s accounting systems and other proprietary tools. Is a subject matter expert for systems issues and contributes to problem solving and system improvements. Troubleshoots issues with all accounting-related systems and/or testing new functionality related to Accounts Receivable related matters. Fosters a team environment of continuous improvement focused on innovation and best practice. Leads team meetings on department performance and issue resolution. Provides new hire training and mentoring and evaluates performance according to FirstService Residential’s Human Resource policies. Addresses performance problems through corrective action and dismissal as needed. Completes annual performance appraisals on staff in a timely manner, providing both positive and constructive feedback to promote an atmosphere of learning and growth. Evaluates staff productivity levels to ensure employees are meeting or exceeding processing expectations. Initiates and participates in business process improvement activities as it relates to the area of accounts receivable. Practice and adhere to FirstService Residential Global Service Standards. Conduct business at all times with the highest standards of personal, professional and ethical conduct. Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. Ensure all safety precautions are followed while performing the work. Follow all policies and Standard Operating Procedures as instructed by Management. Perform any range of special projects, tasks and other related duties as assigned.

Education & Experience:

Bachelor's degree (B.A. or B.S.) in Accounting from a four-year college or university and an accounting designation is preferred.  Five (5) years of supervisory experience leading a team of 5+ direct reports.  Property Management industry experience preferred.

Knowledge, Skills & Proficiencies: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Proficient in Excel formulas, Vlookup, Pivot Table and conditional formatting etc. Proficient in Microsoft Office.  Excellent communication skills.  Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently.  Ability to multi-task, effectively prioritize workload, meet hard and fast deadline.  Must be a team player.  Must possess strong analytical skills.  Detail-oriented with multiple tasks, information organization.

 Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

INDHON

  • Accounts Receivable Manager

    3 months ago

    Mississauga, Canada Weir Group Full time

    Accounts Receivable Manager Weir Minerals Canada Mississauga, ON Hybrid Purpose of Role: The Accounts Receivable Manager is responsible for managing the Canadian Accounts Receivable Team which includes credit, accounts receivable collections, month end reporting, liaising with GBS, and related accounting functions. There will be a major focus on process...

  • Manager, Accounts Receivable

    4 months ago

    Mississauga, Canada FirstService Residential Full time

    **Manager, Accounts Receivable** FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident. Our dedication to associate...

  • Accounts Receivable

    1 month ago

    Mississauga, Canada Trail Trac Transport Inc Full time

    ## Overview: # Responsibilities: - Process incoming payments in compliance with financial policies and procedures - Generate and send out invoices to customers - Conduct account reconciliations to ensure accuracy - Handle customer inquiries regarding payments and outstanding balances with professionalism - Collaborate with the accounting team to resolve...

  • Accounts Receivable Manager

    3 months ago

    Mississauga, Canada Randstad Canada Full time

    Are you CPA with 5 years of experience in an accounting environment?We are looking for a Accounts Receivable Manager to support our client, a leading Canadian Telecommunications company, in their Mississauga office (Hybrid: 3 days in-person). In this role you will work full time hours on a 12 month assignment, and earn a rate of $58.00 - $73.00 (based on...

  • Accounts Receivable

    3 months ago

    Mississauga, Canada Mersen Canada Toronto Inc Full time

    Mersen is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, Mersen develops custom built solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow’s world. For over 130...

  • Supervisor, Accounts Receivable

    3 months ago

    Mississauga, Canada Morguard Full time

    PURPOSE The Supervisor, Accounts Receivable is accountable to the Manager, Accounting for the timely, accurate and complete process of accounts receivable ensuring the integrity of reports and adherence to company/client policies and procedures in addition to maintaining a positive company reputation as a diligent and trustworthy landlord’s agent and...

  • Retail Accounts Receivable Accountant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients. The successful candidate will be responsible for preparing and sending invoices, reconciling accounts, and...

  • Retail Accounts Receivable Accountant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients. The successful candidate will be responsible for preparing and sending invoices, reconciling accounts, and...

  • Retail Accounts Receivable Accountant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients. The successful candidate will be responsible for preparing and sending invoices, reconciling accounts, and...

  • Retail Accounts Receivable Accountant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients. The successful candidate will be responsible for preparing and sending invoices, reconciling accounts, and...

  • Financial Accountant

    1 month ago

    Mississauga, Ontario, Canada Morguard Full time

    Accounts Receivable SpecialistThe Accounts Receivable Specialist is responsible to the Accounting Manager or the Accounts Receivable Supervisor for ensuring the prompt and precise collection and documentation of rents and other income, along with various fees for the designated portfolio of properties within a specific geographical area.Key...

  • Accounts Receivable Specialist

    1 month ago

    Mississauga, Ontario, Canada Morguard Full time

    Accounts Receivable SpecialistThe Accounts Receivable Specialist is responsible to the Accounting Manager or the Accounts Receivable Supervisor for ensuring the prompt and precise collection and documentation of rents and other revenues, along with various fees for the designated portfolio of properties within a specific geographical area.Key...

  • Accounts Receivable Specialist

    3 weeks ago

    Mississauga, Ontario, Canada FirstService Residential Full time

    Job SummaryFirstService Residential is seeking a highly organized and detail-focused Accounts Receivable Associate to join our team. As a key member of our financial operations team, you will be responsible for managing the collection and deposit of payments from property owners and developers.Key ResponsibilitiesCollection and Deposit ManagementFollow up...

  • Retail Accounts Receivable Accountant

    4 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Company: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients.Responsibilities:• Prepare and send invoices to clients• Reconcile accounts to ensure timely payments• Maintain accurate...

  • Retail Accounts Receivable Accountant

    4 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Retail Accounts Receivable AccountantLocation: Company: beBee ProfessionalsJob Overview:We are seeking an experienced Retail Accounts Receivable Accountant to manage the accounts receivable process for our retail clients.Responsibilities:• Prepare and send invoices to clients• Reconcile accounts to ensure timely payments• Maintain accurate...

  • Accounts Receivable Analyst

    1 month ago

    Mississauga, Ontario, Canada IMAX Full time

    Position Overview We are looking for a meticulous and driven Accounts Receivable Analyst to assist in our receivables operations. This position is essential in supporting our financial team by managing collections, maintaining accounts, and contributing to the overall efficiency of the accounts receivable department. The ideal candidate will possess a...

  • Accounts Receivable Clerk

    7 days ago

    Mississauga, Canada Robert Half Full time

    We are offering a long term contract employment opportunity for an Accounts Receivable Clerk in Toronto, Ontario, M6K 1Y7, Canada. The role involves handling customer payments and maintaining accurate records in a high volume environment. The position requires extensive use of accounts receivable systems and Microsoft Excel, and the ability to learn new...

  • Accounts Receivable Specialist

    4 months ago

    Mississauga, Canada Del Industrial Metals Full time

    **Accounts Receivable Specialist** **Company Overview**: Join a pioneering Steel manufacturing and distribution firm that cherishes innovation, cooperation, and dedication. In the role of Accounts Receivable Specialist, you will be pivotal in managing and processing customer invoices, ensuring timely collections, maintaining accurate financial records, and...

  • Accounts Receivable Specialist

    4 months ago

    Mississauga, Canada Hire Results Ltd. Full time

    **Accounts Receivable Specialist** Our client is a Canadian, employee-owned environmental consulting that provides specialized knowledge-based services to business sectors including Mining, Nuclear, Forest Products, Brownfields, Legal, Government, and other environmental professional services. They are recognized locally, nationally, and internationally...

  • Accounts Receivable Analyst

    1 month ago

    Mississauga, Ontario, Canada IMAX Full time

    Position OverviewAccounts Receivable AnalystWe are looking for a meticulous and driven Accounts Receivable Analyst to enhance our receivables operations. This position plays a crucial role in supporting our financial processes, focusing on collection activities, account maintenance, and providing essential assistance to the receivables team. The successful...