Interior Designer

5 months ago


Calgary, Canada Brookfield Properties Full time

Description

As a member of Brookfield Residential, the Interior Designer is responsible to provide homeowners with an exceptional customer experience by assisting them with their Interior Selections. The Interior Designer provides support in proposing new innovative products to the offering and continuous improvement of the overall homeowner experience.

The role will report to the Interior Design Lead and will ensure our homeowner’s expectations are met or exceeded and reflected in clear concise documentation delivered in a timely manner with attention to detail and ultimately the customer’s satisfaction.


Your Key Deliverables

Develop strong knowledge base in current interior design trends and customer needs

Provide collaborative suggestions to enhance and update product offering

Support Interior Design Lead in enhancing product offering

Maintain schedules and appointments for homeowner selections

Support in planning and maintenance of product samples

Maintain supplier and vendor relationships

Consistent communication with our homeowners and with all internal departments to ensure timelines are met

Provide budget-conscious alternatives to our homeowners or re-selections due to stock issues

Ensure feature home interior selections are current and meet our target demographic

Provide prompt response to all communication requesting information or resolving field issues

Attend showhome walkthroughs for installation guidelines and familiarization of showhome product

Walk customer homes for installation guidelines and note potential product/installation concerns

Represent the Brookfield Residential brand and culture in a positive manner at all times

Liaison with Estimating for accuracy and timing of pricing requests

Attend product knowledge sessions with our Trade Partners

Ensure all homeowner Interior Selections are documented clearly

Ensure all upgraded product is documented on a change order with applicable cost

Ensure all documents are uploaded to the designated areas for processing

Ensure proper notification is given to all pertinent departments when a homeowner change request is processed

Book all homeowner selection meetings in a timely manner to maintain construction timelines

Document/photograph customer home walkthroughs and present to team to create inspirational discussions

Must Haves

Minimum 5 years experience in residential construction

Post-secondary education; specifically an Interior Design Degree/Diploma

Extensive product knowledge in latest design trends

Strong Computer Skills

Ability to sketch renderings or create a visual for homeowner expectation

Highly organized and detail oriented with great communication skills

Ability to create and maintain strong relationship with team, trade partners, and customers

Your Opportunity

We are proud to offer our employees what they value most:

Competitive compensation

Excellent extended medical, dental and vision benefits beginning day 1

RRSP program, contributions begins day 1

Career development programs

Paid Volunteer Hours

Paid parental leave

Family planning assistance including IVF, surrogacy and adoptions options

Wellness and mental health resources

Pet insurance offering

A culture based on our values of Passion, Integrity and Community

#BRP
#LI-KR1

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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