Senior Technical Consultant

Join to apply for the Senior Technical Consultant role at Co‑operators . Company Details: Company: CGL Department: IT Employment Type: Regular Full‑Time Work Model: Hybrid Language: This role operates in English. Referral Award: No Additional Information: This/these role(s) is/are currently vacant The Opportunity We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities. Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility. Role Overview As the Senior Technical Consultant, you will partner with team members and the business to translate requirements and develop creative solutions in support of corporate goals. You will be responsible for planning, maintaining, and upgrading complex systems, processes and procedures across multi‑tiered platforms and environments. You will provide leadership and guidance to others and work at an expert technical level through all phases of cloud infrastructure plans, builds, optimizations, system upgrades and support. Technologies You Have Experience With Containerization, Kubernetes management, and automation technologies. Managing infrastructure as code (IaC) with Terraform, source code management, and infrastructure deployment automation. Cloud‑native technologies and strong experience in at least one of AWS or Azure cloud platforms, including cloud resource monitoring and efficiency analysis tools. API gateway and Content Delivery Network technologies. How You Will Create Impact Oversee infrastructure, performance and capacity, security posture, and integration with internal and external environments and applications. Collaborate with development and infrastructure architecture teams to identify technology performance and service impacts and configuration changes required in response to new and changing applications and business needs. Coordinate and manage complex technical incident and problem resolution within various production and test environments through research, diagnosis, investigation, testing, and implementing solutions. Contribute to organizational knowledge by documenting new processes and solutions, updating existing process and knowledge documents, and participating in active knowledge transfer across the team and support teams. Ensure the technical environment is stable and operating at optimum level by providing ongoing technical support and maintenance of complex technologies, both internal and outsourced. Provide risk assessment and analysis to determine how new technology will integrate into various environments, research and design technology solutions, and formulate recommendations that address business needs and improve efficiency, reliability and performance. Direct large and complex technical projects and create detailed work plans and time estimates for infrastructure implementations, operational changes and major enhancements. Coach and mentor peers and business partners, ensuring team members are aware of new processes and technology and developing methodologies, standards and tools. How You Will Succeed You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs. You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. You have strong communication skills to clearly convey messages and explore diverse points of view. You are an effective team player who builds trusting relationships with stakeholders and peers. To Join Our Team Seven to ten years of technical experience in progressively complex technical environments, including support of business‑critical internal and external customer applications. A degree in Information Technology, Computer Science, or equivalent technical experience. Leadership experience implementing multiple complex and resilient technical solutions with a focus on security, performance and reliability. Exceptional communication skills and ability to collaborate effectively with business partners and guide them in identifying solutions that best meet their needs. Strong troubleshooter and creative problem‑solver, who excels at collaborating with and leading teams toward resolution. What You Need To Know Working in a team‑oriented, collaborative environment. Extended work hours, including evenings and weekends, will be required from time to time. Rotational on‑call schedule, with shifts during evenings and weekends, will be required. You will be subject to a background check as per requirement of this position as a condition of employment. What's in it for You? Training and development opportunities to grow your career. Flexible work options to support your personal and family needs. A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. Competitive salary and incentive programs, along with a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology #J-18808-Ljbffr