Client Coordinator

2 weeks ago

Montreal, Canada Charles River Laboratories Full time
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
As a Client Coordinator for our Global Client Services team, you will act as a liaison to the client manager team to assist with workload and out of office days. Provide support to ensure timely, accurate and comprehensive responses to sponsor requests. Work with business specialists, scientific operations, business development, project coordination and business finance teams, as required, to ensure that a high-quality customer service is provided.
In this role, primary responsibilities include:
Qualify sponsors’ requests to ensure that an appropriate response is provided;
Ensure that RFP forms and other qualification information is complete to allow the compilation of statements of work;
Develop and/or review statements of work and change orders;
Follow up with clients to ensure that proposals are complete and answer their needs;
Coordinate and facilitate proposal processes to ensure smooth and timely business process flow by working with scientific operations, business development, project coordination and business finance teams;
Interact with scientific operations and scheduling teams to identify the dates for study initiation and assist with rescheduling studies, as needed;
Update and maintain applicable databases;
Assist with client visits, including giving company tours and presentations;
Perform all other related duties as assigned.
Key Elements
We are looking for the following minimum qualifications for this role:
High school diploma;
1-2 years customer service or related experience;
Experience in a contract research and/or pharmaceutical setting preferred;
Good organizational and communication skills.
Role Specific Information:
Location : Remote (from one of our Canadian sites);
Schedule : Monday-Friday (Regular day working hours);
Permanent position as of the hiring, full-time 37.5hrs per week.
Why Charles River ?
Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage);
Paid development training;
Employee and family assistance program;
Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
Access to a doctor and various health professionals (telemedicine);
3 weeks’ Vacation & 5 Personal day policy;
Many social activities
If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit

  • Client Coordinator

    2 weeks ago

    Montreal, Canada Charles River Laboratories Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...

  • Client Coordinator

    2 weeks ago

    Montreal, Canada Charles River Laboratories Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...

  • Client Coordinator

    2 days ago

    Montreal, Canada Charles River Laboratories Full time

    Req ID #: 225049 Montreal, QC, CA; Laval, QC, CA 1st Full time For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe....

  • Senior Client Specialist

    6 months ago

    Montreal, Canada GardaWorld Full time

    Location: Montréal, Québec, CA About GardaWorld Cash Services: GardaWorld Cash Services is the leading provider of customized end-to-end cash solutions in North America, including secure transportation, cash management, cash vault processing, ATM and cash recycler services. As the largest processor of cash, coin and check in Canada and the US, we...

  • Client Services Coordinator Professional

    7 days ago

    Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    Societe Generale is a leading European corporate and investment bank that offers excellence of service to its clients, strong profitability to the Group and its shareholders, and an employer of choice for its employees.About the RoleWe are seeking a highly skilled Client Services Coordinator to join our team in New York. As a key member of our Loan Servicing...

  • Senior Client Specialist

    5 months ago

    Montreal, Canada GardaWorld Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Client Specialist - Banking Clients Business Unit:  Cash Services Career Area:  Operations and Administration Location:  Montréal, Quebec, CA About GardaWorld Cash Services:...

  • Senior Client Specialist

    1 month ago

    Montreal, Canada GardaWorld Cash Full time

    Location: Montréal, Québec, CA About GardaWorld Cash Services: GardaWorld Cash Services is the leading provider of customized end-to-end cash solutions in North America, including secure transportation, cash management, cash vault processing, ATM and cash recycler services. As the largest processor of cash, coin and check in Canada and the US, we manage...

  • Senior Client Specialist

    6 months ago

    Montreal, Canada GardaWorld Full time

    Location: Montréal, Québec, CA About GardaWorld Cash Services:GardaWorld Cash Services is the leading provider of customized end-to-end cash solutions in North America, including secure transportation, cash management, cash vault processing, ATM and cash recycler services. As the largest processor of cash, coin and check in Canada and the US, we manage...

  • Senior Client Specialist

    2 months ago

    Montreal, Canada GardaWorld Cash Full time

    Location: Montréal, Québec, CA About GardaWorld Cash Services: GardaWorld Cash Services is the leading provider of customized end-to-end cash solutions in North America, including secure transportation, cash management, cash vault processing, ATM and cash recycler services. As the largest processor of cash, coin and check in Canada and the US, we manage...

  • Insurance Case Coordinator

    3 weeks ago

    Montreal, Quebec, Canada Manulife Full time

    Company OverviewAt Manulife, we're dedicated to helping individuals make informed decisions about their financial futures. Our mission is to provide a comprehensive range of insurance and wealth management solutions that cater to the diverse needs of our clients.Salary & BenefitsThe annual base salary for this role ranges from $40,800 CAD to $68,000 CAD,...

  • Client Relationship Manager

    4 weeks ago

    Montreal, Quebec, Canada Aon Full time

    At Aon, we are seeking an experienced Client Relationship Manager to join our team in Montreal, Canada. This is a hybrid role that offers the perfect blend of work-life balance and exciting career opportunities.The estimated annual salary for this position is $65,000 - $80,000 CAD, depending on experience and qualifications.As a Client Relationship Manager,...

  • Coordonnateur.trice Client

    2 weeks ago

    Montreal, Canada Laboratoires Charles River Full time

    Pendant 75 ans, les employés de Charles River ont travaillé ensemble pour aider à la découverte, au développement et à la fabrication sûre de nouvelles pharmacothérapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la santé et le bien-être des gens à travers le monde. Que vos antécédents soient en sciences de la...

  • Coordonnateur.trice Client

    2 weeks ago

    Montreal, Canada Laboratoires Charles River Full time

    Pendant 75 ans, les employés de Charles River ont travaillé ensemble pour aider à la découverte, au développement et à la fabrication sûre de nouvelles pharmacothérapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la santé et le bien-être des gens à travers le monde. Que vos antécédents soient en sciences de la...

  • Coordonnateur.trice Client

    2 weeks ago

    Montreal, Canada Laboratoires Charles River Full time

    Pendant 75 ans, les employés de Charles River ont travaillé ensemble pour aider à la découverte, au développement et à la fabrication sûre de nouvelles pharmacothérapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la santé et le bien-être des gens à travers le monde. Que vos antécédents soient en sciences de la...

  • Coordonnateur.trice Client

    2 weeks ago

    Montreal, Canada Laboratoires Charles River Full time

    Pendant 75 ans, les employés de Charles River ont travaillé ensemble pour aider à la découverte, au développement et à la fabrication sûre de nouvelles pharmacothérapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la santé et le bien-être des gens à travers le monde. Que vos antécédents soient en sciences de la...

  • Coordonnateur.trice Client

    2 days ago

    Montreal, Canada Charles River Laboratories Full time

    Req ID #: 225049 Montreal, QC, CA; Laval, QC, CA 1st Full time Pendant 75 ans, les employés de Charles River ont travaillé ensemble pour aider à la découverte, au développement et à la fabrication sûre de nouvelles pharmacothérapies. Lorsque vous rejoignez notre famille, vous aurez un impact significatif sur la...

  • Client Relations Specialist

    4 weeks ago

    Montreal, Quebec, Canada GardaWorld Cash Full time

    About the Role:We are seeking a skilled Client Relations Specialist - Banking to join our team at GardaWorld Cash. In this role, you will be responsible for maintaining client satisfaction through effective service management and proactive problem-solving in a dynamic business setting.Key Responsibilities:Act as a privileged intermediary for clients,...

  • Client Service Representative

    3 weeks ago

    Montreal, Quebec, Canada Company 19 - John Hancock Life Insurance Company (U.S.A.) Full time

    About the RoleThe Client Service Representative will play a key role in supporting the success of our Group Retirement Solutions business by providing exceptional customer service to our clients. This individual will be responsible for managing a dedicated block of clients within Plan Sponsor Services, serving as the single point of contact for day-to-day...

  • Senior Client Services Coordinator

    3 weeks ago

    Montreal, Quebec, Canada Scotiabank Full time

    About ScotiabankScotiabank is a leading bank in the Americas, guided by its purpose: "for every future". We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and...

  • Spécialiste des Relations Clients

    3 weeks ago

    Montreal, Quebec, Canada DCM Full time

    DCM cherche un Spécialiste des Relations Clients bilingue pour rejoindre son équipe de Montréal, QC. Le candidat idéal possèdera une excellente compréhension des produits et services offerts par DCM.L'objectif principal de ce poste est de coordonner les activités liées à la clientèle et de veiller à ce que nous fournissions des produits et...