Manager, Software Development

Join to apply for the Manager, Software Development role at Method CRM Our Development team is growing, and we’re looking for a Manager, Software Development who is passionate about leading people, driving technical excellence, and delivering products that empower small businesses. In this role, you’ll guide multiple development teams and play a key part in shaping how we build, scale, and innovate at Method. You’ll help grow strong engineering talent, refine development processes, and partner closely with Product Management and Design to deliver meaningful improvements for our customers. This is an opportunity to make a real impact, both in developing great software and in developing great people. As we continue to evolve our no-code platform and integrate AI-driven capabilities, you’ll help shape the next generation of tools that enable small businesses to customize and build apps faster than ever before. About Method Method is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we’re now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no‑code apps. This innovation is at the heart of our next chapter, and we’re looking for people who are excited to build the future of work The Role As a Manager, Software Development, you’ll lead multiple teams within our Product Development department, ensuring effective collaboration, alignment, and delivery across projects. Our current stack includes C#, .NET, React, and AWS, and you’ll help your teams continue to build scalable, reliable, and high‑performing systems using these technologies. Lead Software Development Manage multiple software development teams, including individual contributors and, in some cases, team leads who manage their own reports. Drive the hiring process for software development positions under your organization, including both Developer and QA roles. Oversee all performance management responsibilities for your direct reports, including regular 1:1s, skip levels, annual reviews, merit evaluations, and disciplinary actions when required. Lead the Execution of the Software Development Process Ensure all teams under your organization are operating according to departmental processes, including those related to release management, quality management, product management, and service operations. Ensure teams are conducting retrospectives, preparing sprint plans, and are available for production releases. Collaborate with technical leadership to identify and implement departmental process improvements. Act as the project manager for any initiative not owned by a Product Manager or technical leader. Collaborate Across the Product Development Department Work closely with QA, Product, and Technology leaders to resolve operational friction and align on goals. Partner across teams to facilitate communication, improve workflows, and ensure consistent execution. Coach and Contribute Focus the majority of your time on coaching, mentoring, and supporting your teams’ growth and performance. Contribute hands‑on by developing or maintaining internal Product Development or company tools (e.g., KPI dashboards, support tools, or internal systems) when needed. Prepare and present Product Development KPIs, and participate in key meetings such as Method:Monday, department meetings, Dev/QA stand‑ups, and company‑wide all‑hands. Be a Leader Lead by example, modeling Method’s values and processes in your daily work. Foster a positive, collaborative environment that encourages growth, transparency, and accountability. Share knowledge openly with fellow Methoders and provide constructive feedback to leadership to improve processes and operations. What You Bring 8+ years of experience in software development, with 2+ years in a leadership or management role. Experience leading multiple teams or managing team leads within a fast‑paced software environment. Strong technical foundation in modern web development (e.g., C#, .NET, React, AWS) and system architecture. Proven success in hiring, mentoring, and growing engineering teams. Excellent communication and collaboration skills, with the ability to work cross‑functionally with Product, QA, and Design. A track record of delivering projects on time while maintaining high code quality and operational reliability. Strong understanding of Agile practices and continuous improvement processes. Strategic mindset — able to think long‑term while supporting short‑term delivery goals. A passion for coaching others, fostering inclusion, and building great team culture. Why You’ll Love Method Flexible hybrid work model – designed to support work‑life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 3 days per week Collaborative and social team culture – work in a supportive environment with regular team events and company‑wide celebrations that keep things fun and connected