Salesforce Product Owner

2 weeks ago


Canada Alcumus Full time

Join to apply for the Salesforce Product Owner role at Alcumus . Department: Technology & ProductLocation: Remote, Canada We are looking for a Salesforce Product Owner to drive the strategic vision and delivery of Salesforce solutions across the business. In this hybrid role, you will serve as the voice of the customer, translating business goals into actionable technical requirements and collaborating with cross‑functional teams to deliver scalable, high‑impact Salesforce capabilities. Responsibilities Define and own the Salesforce product roadmap aligned with business objectives. Act as the primary liaison between business stakeholders and technical teams. Lead backlog refinement, prioritization, sprint planning, and release management. Drive user story development, acceptance criteria, and solution validation. Conduct stakeholder demos and feature walkthroughs to ensure alignment and adoption. Manage platform enhancements, change requests, and new feature rollouts. Maintain hands‑on familiarity with Salesforce Sales, Service, Experience, and Marketing Cloud. Use declarative tools (Flows, Validation Rules, Process Builder) for rapid prototyping. Understand platform limitations, governor limits, and configuration vs. customization best practices. Support minor configuration changes and drive quality assurance for major releases. Partner with business teams to ensure clean, consistent, and reportable data. Create and maintain reports and dashboards aligned with KPIs. Support adoption and change management by conducting training, creating SOPs, and troubleshooting issues post‑deployment. Qualifications 6+ years of experience as a Product Owner or a related role with increasing levels of responsibility. 4+ years of experience in‑depth, hands‑on consulting, design, and documentation of enterprise‑scale Salesforce solutions. Experience interfacing with business to analyze requirements, writing functional specifications, conducting tests, and troubleshooting issues. Extensive experience conducting feasibility studies, gap analysis, and root‑cause analysis (RCA). Previous experience implementing Salesforce Sales/Service/Experience/Marketing Cloud. Salesforce Administrator certification required. Proficiency with Force.com Migration Tool – understanding of data migration from CSV, SQL, or other systems to the Salesforce platform, using tools such as the Salesforce Data Loader. Experience with waterfall and agile methodologies. Excellent time management, communication, presentation, and interpersonal skills. Benefits Integrated mental health & wellbeing support. Vacation – starting at 3 weeks. Wellness days & Annual Giving Day – an extra day to give back to yourself or your community. Comprehensive medical and dental coverage. Company‑wide shutdown at the end of the year for you to relax and recharge. Application Process A response to your application within 15 working days. An interview process consisting of: An initial discovery call with the recruiter. A first‑stage interview via Microsoft Teams. Additional interview(s) with the stakeholders you’ll be working with closely. We are happy to make adjustments to our process if needed – just let us know. Equal Opportunity Employer Veriforce‑Alcumus is proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Product Management and Marketing Industry: IT Services and IT Consulting #J-18808-Ljbffr



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