Senior Talent Acquisition Operations

2 weeks ago


Toronto, Canada Docebo Full time

Senior Talent Acquisition Operations & Programs Lead Get AI-powered advice on this job and more exclusive features. Artificial Intelligence. Actual Impact. At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place. Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn. About This Opportunity Senior Talent Acquisition Operations & Programs Lead — The Wizard Behind the Curtain of a World-Class Hiring Engine. Docebo is transforming and growing—and so is our Talent Acquisition (TA) team. We're on the hunt for a detail-obsessed, process-loving, data-driven superstar to help power our hiring machine from the inside out. If you're passionate about turning complex systems into smooth, high-performing engines and love helping great people find their dream roles, keep reading. This isn’t your typical behind-the-scenes ops role—we’re looking for someone who can see the big picture and sweat the small stuff. From optimizing our ATS to launching high-impact employer branding campaigns, you’ll be a strategic partner, project manager, systems guru, and go-to person for all things TA operations. What You’ll Focus On Operations & Systems — You’re the glue that keeps it all together. BTAS Mastery — Implement, own, and continuously improve our TA tech stack (Ashby) to keep things running like a well-oiled machine. Streamline workflows, ensure data accuracy, and make life easier for recruiters, hiring managers, and HR partners. Build slick documentation, clear SOPs, and intuitive training programs so everyone’s in the know. Troubleshoot like a champ and keep approvals, requisitions, and audits in check. Keep our processes compliant, consistent, and scalable. Analytics & Insights Create and manage dashboards and reports that go beyond the basics — turn data into action. Collaborate with Finance and the VP of TA to shape hiring forecasts, workforce plans, and capacity modelling. Handle ad hoc reporting like a pro — from board updates to open req reports, your wizardry knows no limits. Employer Brand & Recruitment Marketing Partner with Marketing, Employee Success, and TA leaders to craft campaigns that tell Docebo’s story and attract top talent across the globe. Build, refresh and keep our career site and recruitment content fresh, fun, and on‑brand. Track what’s working, what’s not, and optimize for impact — because good vibes + great results = win. Cross‑Functional Collaboration & Procurement Bridge between HR, Finance, and business leaders—aligning processes with company goals. Manage vendor partnerships, purchase orders, and contracts like a boss. Handle requisition changes, budget alignment, and hiring plan updates with precision. Program & Project Management Lead high‑impact TA initiatives—from interview redesigns to tech rollouts. Keep timelines tight, stakeholders engaged, and change smooth and sticky. Drive programs from idea to reality and measure what matters. Support & Enablement Provide operational superpowers to recruiters, hiring managers, and HRBP. Manage referral bonuses and keep documentation clean and compliant. Keep our TA toolkit sharp—up‑to‑date offer letters, templates, training guides, and dashboards included. What Skills You’ll Bring 7+ years of Talent Acquisition Ops experience in a fast‑moving SaaS or high‑growth tech company. Deep expertise in ATS ownership, especially Ashby, and workflow optimization. Strategic recruitment marketing and employer branding mindset. Data‑driven approach: dashboards, metrics, insights to influence TA strategy. Headcount forecasting, capacity planning, partnership with Finance. Project management & change champion with experience leading cross‑functional teams. Tech‑savvy and AI‑innovation curious—experience with AI‑powered recruiting tools. Who You Are & How You Operate Fun, Passion & Energy — enthusiasm, positivity, and drive to inspire others. Grit & Resilience — committed to challenges, agile growth mindset. Customer‑Obsessed — deliver value to hiring teams, recruiters, candidates, and Docebians. Active Problem Solver — solution‑oriented mindset, creativity, ownership. AI‑First & Innovative Mindset — curiosity about new tech, embrace AI to shape work. Why You’ll Love This Role Shape the future of a growing global company, unlocking excellence through innovation, creativity, and incredible experiences. Systems thinker, process ninja, and thrill‑seeker who makes things smarter—not harder. Hybrid Office Model We believe when people are together… All Docebo employees worldwide are “hybrid.” We encourage in‑person collaboration while supporting work‑from‑home when dedicated focus time is needed. The Talent Acquisition team will let you know about hybrid details during the first interview. Benefits & Perks Generous Vacation Policy plus extra floating holidays. Employee Share Purchase Plan. Career progression / internal mobility opportunities. Four employee resource groups. WeWork partnership and “Work from Anywhere” program. About Docebo Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy‑to‑use, AI‑powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e‑learning Solution, and are growing exponentially. Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values: Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e‑mail to recruiting_accommodations at docebo.com. The e‑mail should include a description of the requested accommodation and the position you’re applying for or interested in. #J-18808-Ljbffr



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